Quality Of Goods And Services Topic 4.2 Flashcards
1
Q
What is the purpose of quality control
A
Ensures that quality standards are met and the customer does not receive a sub-standard produc
2
Q
What is the point of quality assurance
A
Quality assurance is about how a business can design the way a product or service is produced or delivered to minimise the chances that output will be sub-standard
