Training And Development Flashcards
What are the 3 types of appraisal
One to one
360 degree
Peer to peer
What is an appraisal?
A formal meeting between an employee and the employer to discuss the employees work performance
What is a one to one appraisal?
-formal review of an employees performance by their line manager
-review on an employees progress towards targets
-time taken to set targets for coming year
What is 360 degree appraisal?
-evaluation of an employees performance that considers feedback and opinions from line managers, subordinates, peers and the employees themselves
-each person is given identical questions about employee and the answers are compared
What is peer to peer appraisal?
-excludes an employees line manager
-other workers in similar or same position are asked to provide feedback on different parts of an employees perfromance
What are the benefits of appraisal?
-targets can be set which will motivate employees as they have a goal to work towards
-can motivate employees as employers have a chance too acknowledge any good performance which can lead to less staff turnover
-training needs can be identified which will help employees skills/abilities leading to higher work standard
-strong relationships are formed between manager and employee as they’re given the opportunity for a supportive discussion
What are the costs of appraisals?
-can be very time consuming for managers to carry out appraisals with every member of staff
-if the appraisal isn’t positive employees may become demotivates and lead to decrease in production
-lots of identified development points can result in additional stress for the employee
What are the benefits of training employees?
- the employee will feel values within the business therefore increased motivation
-the employee will be more efficient and therefore the quality of output will increase
-well trained employees means fewer customer complaints
-employees are better prepared to cope with change in the business
What are the costs of training employees?
-lower productivity and output during training
-training can be expensive and time consuming to conduct
-employees may leave the business for better paid positions once trained
What are apprenticeships?
-learn on the job combined with days at college and gain a formal qualification
-gain practical experience whilst learning skills and knowledge
What are benefits of apprenticeships?
-professional qualifications are gained while working and learning on the job
-training is specifically tailored to suit the firms needs and job role
-less costly as training takes place while performing the job
What are costs of apprenticeships?
-experienced staff members need to supervise the apprentice which can be time consuming
-apprentices may make mistakes while they are training which could harm the reputation of the company
-no guaranteed job security once apprenticeship is complete
What is a guaranteed training scheme?
-programme offered by companies to people who have recently gained a degree
-allow graduate to experience different aspects of the business through training
What are the benefits of a graduate training scheme?
-gives graduates experience of a working enviroment
-can gain the skills required to work permanently
-can move about and experience different departments and gain a wide range of skills
What are the costs of a graduate training scheme?
-not guarantee of a job at the end of the training scheme
-graduate might leave once training is complete to move to another company or better opportunity
What are corporate training schemes?
-employees participate in training courses and learn new skills to enhance quality of work
What are benefits of a corporate training scheme?
-ensure that employees are continuously learning so the business is improving and so too is the standard of work
-as employees are learning new skills, they will be more motivated and committed to the organisation which can increase job satisfaction
What are the costs of a corporate training scheme?
-can be time consuming to carry out the training required as it may take months to complete
_can be costly for the organisation to provide training if external trainers are used
What is continuous professional development?
Training that takes place through a career to ensure that employees stay up to date with the knowledge and skills required
What is the benefits of CPD?
-the organisation benefits through having staff with up to date knowledge and skill which can make them competitive
-motivates staff as they are better able to do their job and feel the company is investing in their training
What are the costs of CPD?
-may take people away from their work in order to complete training which may impact production
-can be time consuming as training if often done on a party time basis
-may cost the organisation to send workers on training courses
What is work based qualifications?
Employees work and study for qualifications at the same time
What are the benefits of work based qualifications?
-employee has better chance of promotion or a wage rise when qualification is gained
-the employee still gets to earn while they rate training
-better job satisfaction
What are the costs of work based qualification?
-costly for business to put employee through the qualification if external trainers are used
-employees may leave the business for a better payed job once completing training
