Training And Development

Question 1

What are the 3 types of appraisal

Answer 1

One to one
360 degree
Peer to peer

Question 2

What is an appraisal?

Answer 2

A formal meeting between an employee and the employer to discuss the employees work performance

Question 3

What is a one to one appraisal?

Answer 3

-formal review of an employees performance by their line manager
-review on an employees progress towards targets
-time taken to set targets for coming year

Question 4

What is 360 degree appraisal?

Answer 4

-evaluation of an employees performance that considers feedback and opinions from line managers, subordinates, peers and the employees themselves
-each person is given identical questions about employee and the answers are compared

Question 5

What is peer to peer appraisal?

Answer 5

-excludes an employees line manager
-other workers in similar or same position are asked to provide feedback on different parts of an employees perfromance

Question 6

What are the benefits of appraisal?

Answer 6

-targets can be set which will motivate employees as they have a goal to work towards
-can motivate employees as employers have a chance too acknowledge any good performance which can lead to less staff turnover
-training needs can be identified which will help employees skills/abilities leading to higher work standard
-strong relationships are formed between manager and employee as they’re given the opportunity for a supportive discussion

Question 7

What are the costs of appraisals?

Answer 7

-can be very time consuming for managers to carry out appraisals with every member of staff
-if the appraisal isn’t positive employees may become demotivates and lead to decrease in production
-lots of identified development points can result in additional stress for the employee

Question 8

What are the benefits of training employees?

Answer 8

• the employee will feel values within the business therefore increased motivation
  -the employee will be more efficient and therefore the quality of output will increase
  -well trained employees means fewer customer complaints
  -employees are better prepared to cope with change in the business

Question 9

What are the costs of training employees?

Answer 9

-lower productivity and output during training
-training can be expensive and time consuming to conduct
-employees may leave the business for better paid positions once trained

Question 10

What are apprenticeships?

Answer 10

-learn on the job combined with days at college and gain a formal qualification
-gain practical experience whilst learning skills and knowledge

Question 11

What are benefits of apprenticeships?

Answer 11

-professional qualifications are gained while working and learning on the job
-training is specifically tailored to suit the firms needs and job role
-less costly as training takes place while performing the job

Question 12

What are costs of apprenticeships?

Answer 12

-experienced staff members need to supervise the apprentice which can be time consuming
-apprentices may make mistakes while they are training which could harm the reputation of the company
-no guaranteed job security once apprenticeship is complete

Question 13

What is a guaranteed training scheme?

Answer 13

-programme offered by companies to people who have recently gained a degree
-allow graduate to experience different aspects of the business through training

Question 14

What are the benefits of a graduate training scheme?

Answer 14

-gives graduates experience of a working enviroment
-can gain the skills required to work permanently
-can move about and experience different departments and gain a wide range of skills

Question 15

What are the costs of a graduate training scheme?

Answer 15

-not guarantee of a job at the end of the training scheme
-graduate might leave once training is complete to move to another company or better opportunity

Question 16

What are corporate training schemes?

Answer 16

-employees participate in training courses and learn new skills to enhance quality of work

Question 17

What are benefits of a corporate training scheme?

Answer 17

-ensure that employees are continuously learning so the business is improving and so too is the standard of work
-as employees are learning new skills, they will be more motivated and committed to the organisation which can increase job satisfaction

Question 18

What are the costs of a corporate training scheme?

Answer 18

-can be time consuming to carry out the training required as it may take months to complete
_can be costly for the organisation to provide training if external trainers are used

Question 19

What is continuous professional development?

Answer 19

Training that takes place through a career to ensure that employees stay up to date with the knowledge and skills required

Question 20

What is the benefits of CPD?

Answer 20

-the organisation benefits through having staff with up to date knowledge and skill which can make them competitive
-motivates staff as they are better able to do their job and feel the company is investing in their training

Question 21

What are the costs of CPD?

Answer 21

-may take people away from their work in order to complete training which may impact production
-can be time consuming as training if often done on a party time basis
-may cost the organisation to send workers on training courses

Question 22

What is work based qualifications?

Answer 22

Employees work and study for qualifications at the same time

Question 23

What are the benefits of work based qualifications?

Answer 23

-employee has better chance of promotion or a wage rise when qualification is gained
-the employee still gets to earn while they rate training
-better job satisfaction

Question 24

What are the costs of work based qualification?

Answer 24

-costly for business to put employee through the qualification if external trainers are used
-employees may leave the business for a better payed job once completing training