Training

Question 1

Training

Answer 1

Training

can enhance job performance by improving skills and increasing knowledge,

instilling more appropriate job attitudes and habits,

and exposing new employees to organizational policies and practices.

Question 2

Training Program Development

Answer 2

Needs assessment (analysis)

1. organization analysis to ID organizational goals and if training will meet those goals.
2. a task (job) analysis to ID what must be done to perform the job successfully.
3. a person analysis to determine which employees require training and what KSA to acquire
4. a demographic analysis to ID the training needs of different groups of workers

Question 3

Enhancing Training Programs

Answer 3

Enhancing Training Programs

1. Provide Feedback
   
   1. immediate and ongoing feedback; provided as soon as possible after the target bx is performed.
2. Foster Overlearning
   
   1. promotes automaticity and occurs when an individual practices a new skill or material beyond the point of mastery.
   2. good technique for remembering info that has little inherent meaning, info recalled infrequently or under stressfull situations.
   3. NOT overtraining: sports psychology which is very bad overall.
3. Provide frequent opportunities for active practice
   
   1. better than passive reading or listening
4. Provide opportunities for Distributed Practice
   
   1. distributed (spaced) over time rather than massed all at once, especially with tasks involving motor skills or memorization.
5. Choose Appropriate Learning Focus
   
   1. Whole Learning: presenting and practicing the entire task at once.
      
      1. Best for tasks that are low in complexity but high in organization
   2. Part Learning: initially presenting and practicing the parts of the task and subsequently combining the parts.
      
      1. best for tasks that are hightly complex but low in organization.
6. Promote Transfer of Training
   
   1. should result in positive tranfer from training to actual on the job performance via:
      
      1. degree of similarity between aspects of the learning and the performance environemnts is maximized (identical elements provided)
      2. general rules and principles are taught in addition to specific skills.
      3. training includes exposure to a variety of examples and other relevent stimuli
      4. skills acquired in training are susequently reinforced and supported on the job.