Training

Question 1

What is training of workforce

Answer 1

Provision of information and skills necessary to fulfil the requirements of a job

Question 2

Why do businesses train

Answer 2

• Increased worker flexibility
• Less turnover
• Higher productivity
• Job enrichment and enlargement
• Motivational

Question 3

What are the types of training

Answer 3

• On the job
• Off the job
• Induction

Question 4

Explain the types of training

Answer 4

Induction - Learning business-specific info (location, safety, policies)
On the job - Learning while actively working
Off the job - Learning off-site or in classroom setting

Question 5

Why is induction training important

Answer 5

Makes employees feel welcome
Prevents costly errors
Increases productivity

Question 6

What are the pros and cons of on the job training

Answer 6

Pros:
- Direct experience
- More confidence
- Managers can monitor
- Boosts productivity
- Potentially more specific

Cons:
- Trainer may lack skills
- Trainees may be distracted
- Trainer may rush
- Bad habits passed on

Question 7

What are the pros and cons of off the job training

Answer 7

Pros:
- Less stressful
- Good for high-risk jobs
- Specialist trainers

Cons:
- May be too general
- Costly for small firms
- Increases workload on staff

Question 8

What are the pros of training on the firm and employees

Answer 8

Firm:
- More productivity
- Better motivated staff
- Lower turnover

Employees:
- Career progression
- Increased motivation

Question 9

What are the costs of training on the firm and employees

Answer 9

Firm:
- Monetary cost
- Time cost

Employees:
- Time to learn
- Pressure to perform