Training

Question 1

Training

Answer 1

Process that involves increasing the knowledge and skills of a worker to enable them to do their job more effectively.

Question 2

Induction training

Answer 2

Training given to new employees when they first start a job.

Question 3

On-the-job training

Answer 3

Training that takes place while doing the job.
Examples: Shadowing, Mentoring, Job rotation
Advantages: relevant to job, cheaper and easy to organise.
Disadvantages: stressful to employees, output is reduced, could be a danger to consumers.

Question 4

Off-the-job training

Answer 4

Training that takes place away from the work area.
Advantages: output unaffected, consumers not at risk, benefit of others expertise
Disadvantages: expensive, some aspects cannot be taught, takes time

Question 5

Health and safety

Answer 5

Due to potential danger, training must be enforced to protect workers: using safety equipment/clothing, hygiene, protection from harassment, hazardous materials.

Question 6

Benefits of training

Answer 6

Keep workers up to date
Improve labour flexibility
Improve job satisfaction and motivation
New jobs
Promotion

Question 7

Limitations

Answer 7

High costs
Loss of output
Learning by doing
Employees leaving.