Motivation: Theories

Question 1

Importance of Motivation

Answer 1

Easier to attract employees
Retain employees
High Labour Productivity

Question 2

Herzberg Two-Factor Theory

Answer 2

Using the correct balancing of motivating factors (motivators) and dissatisfying factors (hygiene factors) to motivate workers.

Question 3

Maslow’s hierarchy of needs

Answer 3

1) Physiological needs: adequate pay
2) Safety and security: working conditions
3) Love and belonging: teamwork
4) Esteem needs: praise
5) Self-actualisation: opportunity to be challenged

Question 4

Taylor’s Theory of Scientific Management

Answer 4

Workers are motivated by money and employees should receive money based off of working efforts.