Topic F- Engage & Support Virtual Teams

Question 1

Enablers

Answer 1

• Examine virtual team member needs
• Investigate alternative for virtual team member engagement
• Implement options for virtual team member engagement
• Continually evaluate effectiveness of virtual team member engagement

Question 2

Deliverables

Answer 2

• Collaboration technology
• Engagement Assessments
• Calendar Tools

Question 3

Tools

Answer 3

• Communication
• Communication Plan
• Variance Analysis
• PM Powers

Question 4

Identify Collaboration tools

Answer 4

• Shared task boards and burn-down/ burn-up charts to promote visibility
• Shared messaging and chat boards to enable quick ad hoc communications
• Knowledge repositories to store shared documents
• Video-conferencing tools to create more opportunity for face-to-face collaboration

Question 5

What do virtual team members need in order to succeed ?

Answer 5

a shared goal, a clear purpose & clarity on their role and what is expected of them.

*will be defined in team charter

Question 6

Tuckman Ladder

Answer 6

a set of stages teams often go through as they find their way to higher performance.

Stages Include:

1. Forming
2. Storming
3. Norming
4. Performing
5. Adjourning

Question 7

Variance

Answer 7

defined as a quantifiable deviation, departure, or divergence away from a known baseline or expected value.

Question 8

Variance Analysis Include:

Answer 8

• Accuracy of team estimates
• Delivery in a sprint or by an established milestone
• Team performance against targets-perhaps measured by story points completed or successful burn-down during an interation

*Results provide basis for problem solving, lessons learned, and proposed experiments to improve team performance in subsequent iterations