Topic B- Plan & Manage Scope

Question 1

Enablers

Answer 1

• Determine and prioritize requirements
• Break down scope and define acceptance criteria
• Build work packages/do some work
• Monitor, reprioritize and validate scope

Question 2

Deliverables

Answer 2

• Requirements Register
• Work Performance reports
• Traceability Matrix

Question 3

Tools

Answer 3

• Agile estimating
• Product backlog
• Document change requests
• Update Requirements document
• Update product backlog
• Update project management plan

Question 4

Scope Management Plan

Answer 4

a component of the project management plan or program management plan that describes how the project scope will be defined, developed, monitored, controlled and validated.

Question 5

Scope Creep

Answer 5

known as the uncontrolled expansion to product or project scope without adjustments to time, cost and resources.

*To be avoided.

Question 6

Project Requirements

Answer 6

the agreed-upon conditions or capabilities of a. product, service, or outcome that the project is designed to satisfy.

*Requirements create the foundation for building the WBS, and are verified regularly during the project execution process.

Question 7

Identify the 5 Common Elicitation Techniques

Answer 7

• Document Analysis
• Focus Groups
• Questionnaires
• Benchmarking
• Interview

Question 8

Document Analysis

Answer 8

a technique used to gain project requirements from current documentation evaluation. This method can be used to derive new project requirements from existing documents such as business plans, service agreements, marketing materials, current process diagrams, application software documentation, and more.

Question 9

Focus Groups

Answer 9

An elicitation technique that brings together pre-qualified stakeholders and subject matter expert to lean about their expectations and attitude about proposed product, service or results.

Question 10

Questionnaires

Answer 10

Written sets of questions designed to quickly accumulate information from large number of respondents.

*Typically target a specific area or subject. Results are used to conduct a statistical analysis and used by decision makers to prioritize, categorize, and determine requirements.

Question 11

Benchmarking

Answer 11

The comparison of actual or planned products, processes, and practices to those of comparable organizations to identify best practices, generate ideas for improvement, and provide a basis for measuring performance

Question 12

Interview

Answer 12

A formal or informal approach to elicit information from stakeholders by talking with them directly.

*Record any pertinent information you need for your project requirements

Question 13

Decision-making techniques

Answer 13

Used by a group to reach a decision. The technique is an assessment process that can have multiple alternative and can lead to many outcomes.

*Once the alternative and outcomes have been discussed, the group votes to reach a group decision.

Question 14

Unanimity

Answer 14

Agreement by everyone in the group on a single course of action

Question 15

Majority

Answer 15

The majority represents more than 50% of the group’s ideas.

*Good method to use with large groups, but can be difficult with extremely larger groups and wide diversity in views about a subject.

Question 16

Plurality

Answer 16

Decisions made by the largest block in group, even if a a majority is not achieved.

Question 17

Autocratic

Answer 17

One person makes the decision. In most cases, this person will consider the larger group
s ideas and decisions, and will then make his her her decision based on the best decision.

Question 18

What techniques can be used to help guide a group in determining project requirements?

Answer 18

• Mind Mapping

- Affinity Diagram

Question 19

Mind Mapping

Answer 19

A technique used to consolidate ideas created through individual brainstorming sessions into a single map to reflect commonality and differences in understanding and to generate new ideas.

Question 20

Affinity Diagram

Answer 20

A technique that allows large numbers of ideas to be classified into groups for review and analysis.

Question 21

Observations, aka job shadowing

Answer 21

Used to gain knowledge of a specific job role, task, or function in order to understand and determine project requirements.

*Allows decision makers to directly observe a job when a job or task is complex & detailed and cannot be described easily.

Question 22

Facilitated Workshops

Answer 22

Organized working sessions held by project managers to determine a project’s requirements are and to get all stakeholders together to agree on the project’s outcome.

Question 23

Identify the two types of workshops depending on the industry

Answer 23

• Joint application design / development (JAD): workshops bring SMEs & the development team together to discuss and improve on the software development process
• Quality Function deployment (QFD): workshops are commonly used in manufacturing field to determine new product development requirements.

Question 24

Context Diagram

Answer 24

A visual depiction of the product scope showing a business system (process, equipment, computer system, etc.) & how people and other systems (actors) interact with it

Question 25

Protypes

Answer 25

a method of obtaining early feedback on requirements by providing a working model of the expected product before actually building it.

Question 26

Storyboarding

Answer 26

a prototyping method that can use visuals or images to illustrate a process or represent a project outcome.

Question 27

Requirement documentation

Answer 27

a description of how individual requirements meet the business need for the project. The documentation is composed of all the individual requirements needed for a project to meet the business’ and stakeholders’ needs.