Topic 26 - Effective Operations: Suppliers Flashcards
1
Q
As well as better customer service, name 3 other operational benefits of having good suppliers
A
Fewer production delays
Lower costs
Consistent quality
Flexibility to cope with unusual customer requirements
2
Q
Why is a positive partnership with a supplier important?
A
High labour costs if idle staff wait for ingredients
Limited product choice for customers
Customers could wait for ages
