Topic 22 - Motivating Employees

Question 1

3 non-financial methods of motivation

Answer 1

Job enlargement (same skilled level job variation)

Job enrichment (increase level of responsibility to make work challenging and rewarding)

Question 2

Benefits of empowerment through job enrichment

Answer 2

Benefits: motivating, commitment (lower labour turnover/absenteeism), frees up time for managers

Drawbacks: employees may not be educated in making decisions, less clear role of manager

Question 3

3 advs and 3 disadvs of team working (uniting employees towards a common goal)

Answer 3

Advs: responsibility to team mates to reach goal, higher success satisfaction, learning from each other

Disadvs: productivity may fall to level of worse worker, time wasting discussions, overlooks good workers, diminishes self worth

Question 4

Taylor’s method

Answer 4

Production setting, piece rate the way to achieving efficiency

Question 5

Mayo’s theory

Answer 5

Social interaction, teamworking and esteem causes better performance

Question 6

Maslow’s theory

Answer 6

Levels of needs, must establish one to move onto next layer.

Physical - safety - social - esteem - responsibility

Question 7

4 financial methods of motivation

Answer 7

Piece rate (production payments)
Commission (sales payments)
Fringe benefits (bonuses like a car)
Profit sharing scheme