Topic 2: management and change Flashcards
Business prelims
what traits should managers have in order to adapt to change(2)
flexible
adaptable
what are some advantages of technology (3)
efficient production of goods/services
improved communication
bar codes track stock movement
what are some disadvantages of technology (3)
set up costs
maintenance
over reliance
list 3 ways of structural responses to change
outsourcing
flat structures
strategic alliances and networks
what is outsorcing
looking for other companies to focus on specific aspects of the product
list 2 advantages of outsourcing
lower cost of labour in some countries
specialist firm more efficient at a specific task
list 2 disadvantages of outsorcing
staff becoming redundant
outsources could be unreliable
what is flat structure
it is when the middle layers of management are removed and delegation of tasks are passed down to lower level managment
what does flat structure allow mean(4)
shorter chain of command
wider span of control
improved communication
improved collaboration
what is a strategic alliance
an agreement between two companies that share resources to undertake a beneficial project
what does business culture mean
expected behaviour from employees, the style of doing business and, the attributes and values of leaders within the business
what is a participate style of change
change that is introduced slowly
what is autocratic style of change
a faster more urgent change
4 signs that indicate the need of change
a new competitor
to boost employee motivation
technology has become obsolete
cost to run the business may be to high
how to set achievable goals
using the SMART objectives to break down goals
What does SMART stand for
Specific measurable Achievable Realistic Time Limit
How to evaluate the current position of the business
through performing a situational or SWOT analysis
what does a swot analysis look into (4)
strengths
weaknesses
opportunities
threats
why would managers be resistant to change
inertia
financial cost
why would staff be resistant to change
job security
deskilling
what does inertia mean
preferring a situation before and not changing
list 2 advantages for using a management consultant
able to bring industry and worlds best practices to the business
can identify existing business problems quickly
list 2 disadvantages for using a management consultant
high cost
long time required to learn about the bussiness