Topic 2: management and change Flashcards

Business prelims

1
Q

what traits should managers have in order to adapt to change(2)

A

flexible

adaptable

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2
Q

what are some advantages of technology (3)

A

efficient production of goods/services
improved communication
bar codes track stock movement

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3
Q

what are some disadvantages of technology (3)

A

set up costs
maintenance
over reliance

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4
Q

list 3 ways of structural responses to change

A

outsourcing
flat structures
strategic alliances and networks

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5
Q

what is outsorcing

A

looking for other companies to focus on specific aspects of the product

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6
Q

list 2 advantages of outsourcing

A

lower cost of labour in some countries

specialist firm more efficient at a specific task

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7
Q

list 2 disadvantages of outsorcing

A

staff becoming redundant

outsources could be unreliable

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8
Q

what is flat structure

A

it is when the middle layers of management are removed and delegation of tasks are passed down to lower level managment

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9
Q

what does flat structure allow mean(4)

A

shorter chain of command
wider span of control
improved communication
improved collaboration

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10
Q

what is a strategic alliance

A

an agreement between two companies that share resources to undertake a beneficial project

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11
Q

what does business culture mean

A

expected behaviour from employees, the style of doing business and, the attributes and values of leaders within the business

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12
Q

what is a participate style of change

A

change that is introduced slowly

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13
Q

what is autocratic style of change

A

a faster more urgent change

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14
Q

4 signs that indicate the need of change

A

a new competitor
to boost employee motivation
technology has become obsolete
cost to run the business may be to high

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15
Q

how to set achievable goals

A

using the SMART objectives to break down goals

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16
Q

What does SMART stand for

A
Specific 
measurable
Achievable
Realistic
Time Limit
17
Q

How to evaluate the current position of the business

A

through performing a situational or SWOT analysis

18
Q

what does a swot analysis look into (4)

A

strengths
weaknesses
opportunities
threats

19
Q

why would managers be resistant to change

A

inertia

financial cost

20
Q

why would staff be resistant to change

A

job security

deskilling

21
Q

what does inertia mean

A

preferring a situation before and not changing

22
Q

list 2 advantages for using a management consultant

A

able to bring industry and worlds best practices to the business
can identify existing business problems quickly

23
Q

list 2 disadvantages for using a management consultant

A

high cost

long time required to learn about the bussiness