Topic 2 achieving business goals Flashcards
business prelim
what are the 3 management processes
classical
behavioural
contingency
what are some characteristics of the classical approach(3)
management: planning organising and controlling
hierarchical-organisation structure
autocratic leadership style
what are some characteristics of the behavioural approach(3)
management: leading motivating communicating
teams based work
participative and democratic leadership style
what are some characteristics of the contingency approach
change between classical and behavioural, dependant on the situation the business is in.
what does planning involve
deciding on the direction the business will take in the future through using strategic, tactical and operational planning
what is strategic planning
long term planing for the overall bussiness
what is tactical planniing
mid-term planning, for short term goals
what is operational planning
short term planning, how the business will operate on a day to day basis
what does organising involve
creating the framework for the implementation of the business plan
what are the 3 steps that go into organising
what will be done
who will do it
how will it be done
what does controlling
a business involve
make sure that the business runs to it’s best potential and change things that hinder a business from doing so
what is the hierarchical organisational system
this uses the chain of command from top level management to low level workers and supervisors
what happens in an autocratic leadership style
employees grouped to do specific tasks headed by a manager with a small span of control.
what goes into leading
motivating workers so that the business achieves it’s goals and objectives
what is motivating
the key force that impels people to behave in a particular way
what does communicating involve
the exchange of information between people
what is team based work like
bosses get team leaders to assemble workers to fix problems
what happens in participative and democratic leadership style
employees are encouraged to share their opinions and suggestions.
name 3 strengths of classical approach
high degree of specialisation and division of labour- increases productivity
business goals are prioritised
clear set of rules, policies,procedure, and regulations
name 3 weaknesses of the classical approach
human and social needs ignored
lower worker satisfaction and motivation
major division leads to conflict
name 3 strengths of the behavioural approach
greater range and sources of ideas to improve the business
motivates by rewarding team effort
better communication and understanding of the-business’s mission and vision
name 3 weaknesses of the behavioural approach
decisions take longer to implement
not all decisions are made in the best interest of the-business
groups of employees can hold too much power over decision making.
name 3 strengths of the contingency approach
focus on flexibility,vision, and adaption
name 3 weakness of the contingency plan
resources invested in alternate plans may never be needed
relies on strengths of management skills to solve problems
employees and management must be able to cope with change
