Topic 11 Flashcards
Literacy vs Health Literacy
· Literacy
o A set of reading, writing, basic mathematics, speech, and speech comprehension skills
· Health Literacy
o The cognitive and social skills that determine the motivation and ability of individuals to gain access to understand and use information in ways that promote and maintain good health
o “The degree to which people have the capacity to obtain, process and understand basic health information and services needed to make appropriate health decisions
what populations are at most rick for low health literacy
elderly
minorities
immigrants
persons of low income (poverty)
people with chronic mental and or physical health conditions
what does low literacy impact
Clients understanding of the information for self-management which leads to hospital readmission and poor health outcomes
what is one of the nurses most important jobs
client education
providing clients with the information need for self management of conditions to ensure continuity of care from the hospital to home
client has a right to be informed about their diagnosis to make a informed decision
what is the goal of client teaching
to make a teaching plan that is good fit for EACH INDIVIDUAL CLIENT
when teaching low literacy clients…
o Teach the smallest amount necessary to do the job for each session
o Use common concrete words and short sentences
o Make your point, use visual aids, symbols, and examples for emphasis
§ Make sure the information is in the correct language
§ Provide appointment cards and discharge instructions
o Incorporate as many senses as possible in the learning process
§ Kinesthetic, visual, auditory, verbal
o Include interaction, have the client restate and demonstrate information
o Review as needed
TJC and client education
o Sets standards for client and family education
§ Mandates nurses and health care team assess the clients learning needs and provide education
client education includes
Maintenance and promotion of health and illness prevention
Restoration of health
Coping with impaired functioning
Maintenance and promotion of health and illness prevention
§ Promoting healthy behavior through education allows clients to assume more responsibility for their own health
Restoration of health
§ Clients recovering from and adapting to changes resulting from illness or injury often seek information about their conditions
Coping with impaired functioning
§ Not all clients fully recover from illness or injury. Teach family members to help the client with health care management
teaching
o The concept of imparting knowledge through a series of directed activities
o Helps individuals gain new knowledge, change attitudes adopt new behaviors or perform new skills
learning
o The purposeful acquisition of now knowledge, attitudes, behaviors, and skills through an experience or external stimulus
o Understanding and applying newly acquires concepts
what is the nurses role in teaching and learning
o Teach information that patients and families need to make informed decisions regarding their care
o Determine what patients need to know
o Identify when patients are ready to learn
TJC “Speak Up” initiative
o helps clients understand their rights when receiving care
§ Speak up if you have questions or concerns
§ Pay attention to the care you get
§ Educate yourself about your illness
§ Ask a trusted family member or friend to be your advocate
§ Know which medicines you take and why
§ Use a health care organization that has been carefully evaluated
§ Participate in all decisions about your treatment
nurse is the _____ of the message to the client who is the _____
sender
receiver/learner
what kind of reinforcement is used in client teaching
positive reinforcement
what technique is VERY helpful when teaching a client
teach back
what are the domains of learning
cognitive, affective, psychomotor
