Topic 1: UNDERSTANDING OF HEALTHCARE MANAGEMENT

Question 1

An art of getting things done through and with people in formally organized groups

Answer 1

Management

Question 2

6M’s of Management

Answer 2

Man, Money, Materials, Machines, Methods, Markets

Question 3

About learning the knowledge & principles

Answer 3

Management as Science

Question 4

Application of what you learned

Answer 4

Management as an Art

Question 5

It is the process concerned with developing relationship among people.

Answer 5

Social process

Question 6

It is the process concerned with developing relationship among people.

Answer 6

Social process

Question 7

It is the process of bringing together human physical and financial resources to achieve the end-organizational purpose.

Answer 7

Integrating process

Question 8

It is management as a never ending process

Answer 8

Continuous process

Question 9

Bridges the gap from where we are to where we want to be;
Managers sets direction

Answer 9

Planning

Question 10

Establishing an intentional structure of roles;
Determining positions, teamwork assignments

Answer 10

Organizing

Question 11

Involves filling & keeping the positions in the organization tilled

Answer 11

Staffing

Question 12

Influencing people;
Provide a good delegation of tasks among members

Answer 12

Directing or Leading

Question 13

Measuring and correcting the activities within the organization

Answer 13

Controlling

Question 14

An art wherein the efforts of others are redirected to achieve a particular goal via teamwork

Answer 14

Management

Question 15

It is concerned with formulation of broad objectives, plans and policies

Answer 15

Administration

Question 16

An executing function

Answer 16

Management

Question 17

A decision-making function

Answer 17

Administration

Question 18

Decides who should do something and how he should do it

Answer 18

Management

Question 19

Resolves what is to be done and when it is to be done. There is no questioning them.

Answer 19

Administration

Question 20

Doing function

Answer 20

Management

Question 21

Thinking function

Answer 21

Administration

Question 22

Requires Technical and Human skills

Answer 22

Management

Question 23

Requires Conceptual and Human skills

Answer 23

Administration

Question 24

Middle and lower level function

Answer 24

Management

Question 25

Top level function

Answer 25

Administration

Question 26

Applicable to business concerns.

Answer 26

Management

Question 27

Applicable to non-business concerns

Answer 27

Administration

Question 28

The management decisions are predisposed by the values, opinions and beliefs and decisions of the managers

Answer 28

Management

Question 29

The administration is inclined to abide by public opinion, government policies, religious organizations, customs etc.

Answer 29

Administration

Question 30

Constitutes the employees of the organization who are paid a fixed monetary renumeration

Answer 30

Management

Question 31

Administration represents owners of the enterprise who earn return on their capital invested and profits in the form of dividend.

Answer 31

Administration

Question 32

● Determines objectives and policies
● Design the basic operating and financial structure of an organization
● Provided guidance and direction
● Lays down standards of performance
● Maintains good public relation

Answer 32

Top Management

Question 33

● Interprets and explains the policies framed by the top
● Issues detailed instructions
● Participates in operating decisions
● Trains other managers equal skills

Answer 33

Middle Management

Question 34

● Plans day-to-day operations
● Assigns jobs to workers
● Provides supervision and control over work
● Arranges materials tools and equipment

Answer 34

Lower Management

Question 35

Examples:
director, office of the academic affairs; director
for finance; medical director; chief operating doctor,
chief executive officer

Answer 35

Top Management

Question 36

Examples:
Dean; Rehabilitation manager

Answer 36

Middle Management

Question 37

Examples:
Chief physical therapist; department chair

Answer 37

Lower Management

Question 38

○ Figurehead
○ Leader
○ Liaison

Answer 38

Interpersonal role

Question 39

○ Monitor
○ Disseminator
○ Spokesperso

Answer 39

Informational role

Question 40

○ Entrepreneur
○ Disturbance handler
○ Resource allocator
○ Negotiator

Answer 40

Decisional role

Question 41

Ability of the manager to organize & analyze information to improve the organization

Answer 41

Conceptual role

Question 42

Ability to relate to other people

Answer 42

Human skills

Question 43

Proficiency in the tools used in the area

Answer 43

Technical skills