Topic 1: UNDERSTANDING OF HEALTHCARE MANAGEMENT Flashcards
An art of getting things done through and with people in formally organized groups
Management
6M’s of Management
Man, Money, Materials, Machines, Methods, Markets
About learning the knowledge & principles
Management as Science
Application of what you learned
Management as an Art
It is the process concerned with developing relationship among people.
Social process
It is the process concerned with developing relationship among people.
Social process
It is the process of bringing together human physical and financial resources to achieve the end-organizational purpose.
Integrating process
It is management as a never ending process
Continuous process
Bridges the gap from where we are to where we want to be;
Managers sets direction
Planning
Establishing an intentional structure of roles;
Determining positions, teamwork assignments
Organizing
Involves filling & keeping the positions in the organization tilled
Staffing
Influencing people;
Provide a good delegation of tasks among members
Directing or Leading
Measuring and correcting the activities within the organization
Controlling
An art wherein the efforts of others are redirected to achieve a particular goal via teamwork
Management
It is concerned with formulation of broad objectives, plans and policies
Administration
An executing function
Management
A decision-making function
Administration
Decides who should do something and how he should do it
Management
Resolves what is to be done and when it is to be done. There is no questioning them.
Administration
Doing function
Management
Thinking function
Administration
Requires Technical and Human skills
Management
Requires Conceptual and Human skills
Administration
Middle and lower level function
Management
Top level function
Administration
Applicable to business concerns.
Management
Applicable to non-business concerns
Administration
The management decisions are predisposed by the values, opinions and beliefs and decisions of the managers
Management
The administration is inclined to abide by public opinion, government policies, religious organizations, customs etc.
Administration
Constitutes the employees of the organization who are paid a fixed monetary renumeration
Management
Administration represents owners of the enterprise who earn return on their capital invested and profits in the form of dividend.
Administration
● Determines objectives and policies
● Design the basic operating and financial structure of an organization
● Provided guidance and direction
● Lays down standards of performance
● Maintains good public relation
Top Management
● Interprets and explains the policies framed by the top
● Issues detailed instructions
● Participates in operating decisions
● Trains other managers equal skills
Middle Management
● Plans day-to-day operations
● Assigns jobs to workers
● Provides supervision and control over work
● Arranges materials tools and equipment
Lower Management
Examples:
director, office of the academic affairs; director
for finance; medical director; chief operating doctor,
chief executive officer
Top Management
Examples:
Dean; Rehabilitation manager
Middle Management
Examples:
Chief physical therapist; department chair
Lower Management
○ Figurehead
○ Leader
○ Liaison
Interpersonal role
○ Monitor
○ Disseminator
○ Spokesperso
Informational role
○ Entrepreneur
○ Disturbance handler
○ Resource allocator
○ Negotiator
Decisional role
Ability of the manager to organize & analyze information to improve the organization
Conceptual role
Ability to relate to other people
Human skills
Proficiency in the tools used in the area
Technical skills
