tools

Question 1

what are the 5 tools that find out what’s important to a person

Answer 1

1) good days bad days
2) routines
3) top tips
4) relationship circles
5) one page profile

Question 2

what is good days / bad days

Answer 2

individual describes a typical good day so their carer / professional can learn what makes and good day and what support is needed to achieve it

Question 3

positives of the tool good days / bad days

Answer 3

• factors for a bad day can be identified and avoided
• better understand how to support individuals in the future

Question 4

explain the tool routines

Answer 4

getting an individual to talk through their daily routine will provide an idea of what is and isn’t working for them

Question 5

what is the purpose tool top tips

Answer 5

to learn what is important to and for an individual

Question 6

who is the tool top tips useful for

Answer 6

Professionals who only have a short amount of time to find out what they should know about an individual.

Question 7

how is top tips used

Answer 7

• quick way of communicating how a person wants to be supported to those involved in their care
• ensures a person receives the care they want and need

Question 8

explain the tool relationship circles

Answer 8

• helps identify the support the individual already has in place therefore any gaps where support is needed
• identifies who’s closer to the individual and who is further away

Question 9

what is the tool one page profile

Answer 9

a summary of what matters to a person produced on a single sheet of A4 paper

Question 10

why is a one page profile useful to professionals

Answer 10

they can quickly refer to it in order to get to know the person quickly

Question 11

what does a one page profile normally include

Answer 11

likes
dislikes
routines
strengths
weaknesses
what’s important to them

Question 12

what is the purpose of a one page profile

Answer 12

• find out how to support a person well
• find out what’s important to a person from their perspective

Question 13

name 7 features of one page profile

Answer 13

• name
• date of birth
• address
• condition
• care needs
• wishes
• strengths

Question 14

what 3 tools enhance voice, choice and control

Answer 14

1) communication charts
2) decision making charts
3) building effective relationships

Question 15

what is a communication chart essential for ?

Answer 15

helping individuals that do not use words to communicate

Question 16

what does a communication chart describe ?

Answer 16

the way an individual chooses to communicate

Question 17

how does a communication chart help ?

Answer 17

it helps other people to understand the individual

Question 18

how can a communication chart help the individual ?

Answer 18

frustration is reduced

Question 19

what are the three sections that a decision making chart is broken into

Answer 19

1. Important decisions in my life
2. How must I be involved?
3. Who makes the final decision

Question 20

how does a decision making chart help with choice and control ?

Answer 20

the questions asked will help a carer / professional think about how much choice and control an individual has in their life. This may lead them to think about ways to increase choice and control for the individual.

Question 21

name the tool that clarities roles and responsibilities

Answer 21

doughnut chart

Question 22

what is a doughnut chart tool helpful for ?

Answer 22

to clarify different professionals and agencies roles and responsibilities

Question 23

what can a doughnut chart help inform ?

Answer 23

the planning of a family support plan

Question 24

what are the three sections of a doughnut chart and what do they help the carers to see ?

Answer 24

1) core responsibilities - what they MUST do
2) where they can use their own creativity/judgement
3) what is not their responsibility and is beyond the expectations of a carer

Question 25

what is the purpose of a doughnut chart ?

Answer 25

• clarify roles and responsibilities
• to evaluate their network of support and look for ways to improve it
• find out who is important in a persons life

Question 26

who does a doughnut chart include ?

Answer 26

people in the individuals life as well as people directly involved in their care

Question 27

how can a doughnut chart be used in a review meeting ?

Answer 27

• can decide who should be at the meeting it’s self
• clarify roles and responsibilities
• see what care a person receives and what is/ isn’t working
• think about ways to expand/ improve the individuals network.

Question 28

how to create a doughnut chart ?

Answer 28

1) put individual at centre
2) show who is / isn’t providing care
3) put professionals involved in care on chart
4) put friends/ family on chart

Question 29

how to develop person centred plans and records ?

Answer 29

1) understand how the individual communicates their needs and wants

2) focus on the individual’s capabilities and how they can be best supported to make decisions

3) finding out what’s important to a person

to have a good quality of life
4) finding out who’s important in a persons life

Question 30

explain “understand how the individual communicates their needs and wants”

Answer 30

find out how individuals who do not communicate verbally communicate and prepare support for their preferred method before planning the session
e.g. an advocate

Question 31

explain “ focus on the individual’s capabilities and how they can be best supported to make decisions“

Answer 31

• focusing on the individuals strengths
• an individual will need to identify a key area in which they need support and decide how to get that support m

Question 32

explain “ finding out what’s important to a person to have a good quality of life”

Answer 32

• services use to focus on what was important FOR an individual, now the emphasis is on what is important TO an individual