defining personalisation

Question 1

What are statutory services?

Answer 1

statutory services are provided by the local authority as laid out in legislation

Question 2

Define personalisation

Answer 2

personalisation means recognising that each person has individual strengths, preferences, wishes and aspirations

Question 3

What is a support plan?

Answer 3

A document with the day to day requirements for care and support that enable an individual to live with dignity and respect in the community

Question 4

what are the five key features of personalisation?

Answer 4

1)choice and control
2) self assessment of needs
3) personal budget
4) coproduction
5) changing role of the professional 

Question 5

Explain choice and control

Answer 5

supports individuals to make their own decisions about where and how their care is provided and the support they need to live an independent life.

This increases autonomy

Question 6

Explain self assessment of needs

Answer 6

-focuses on outcomes, the service user wants to achieve

-identifies preventive methods, and what support they may need in terms of the community

• personal budgets

Question 7

name some preventative measures

Answer 7

-Ramps
-Stairlift
-Wet rooms
-No sharp edges
-Handrails

Question 8

what is a home adaptation?

Answer 8

Changes to an individuals home in order to make a safer for an individual to live independently

Question 9

define simple AIDS

Answer 9

Devices to help make an individuals life, easier, i.e. tin jar opening device

Question 10

Does an individual get a copy of their needs assessment?

Answer 10

Yes

Question 11

are carers able to get assessments

Answer 11

yes, unpaid carers can have their own care assessment to see if they need support to carry on with their role

Question 12

Define personal budgets

Answer 12

-an agreed amount of money to help deliver an individuals support plan
- they are means tested cash payments

Question 13

what can an individual spend their personal budget on?

Answer 13

On what they please, as long as it it is related to their support
for example, they can employ a personal assistant

Question 14

can individual spend their personal budget on employing relatives

Answer 14

No an individual can’t employ partners or close relatives to be their carers it has to be unpaid


Question 15

Explain a direct payment

Answer 15

Direct cash payment into the individuals/ nominated persons account


Question 16

Explain managed account

Answer 16

-not pay directly to the individual
-Managed by the local authorities
-The individual still has choice about their care
-The individual must know what amount of money is available

Question 17

explain a lack of mental capacity

Answer 17

individual can’t make reasoned decisions or understand information, for example, a person with dementia


Question 18

Explain coproduction

Answer 18

the partnership between the individuals who draw upon care of the citizens who improve public services

those who use care and support services are best suited to help design services as they know exactly their needs wishes, and wants which will be similar to others in the same position as them


Question 19

How does coproduction help the individual?

Answer 19

empowers the individual and prompts
them to contribute their expertise to help strengthen their community

Question 20

explain changing role of the professional

Answer 20

-Control moves from the professional to the individual
-professional listens to the individuals goals and empowers them to take control of their own lives
-Professional must be sensitive and non-judge mental
-Professional must let the individual make their own decisions even if the professional feels it is not the right decision
-Professional must provide all of the relevant information and allow them to make choice without compromising safeguarding

Question 21

What are the benefits of personalisation?

Answer 21

-supported to make their own decisions
-Empowerment
-Gaining maintaining control
-Can remain in own home when receiving care
-Improve, self-esteem, socialisation, and quality of life
-Inclusion in community
-Improve information and guidance

Question 22

How to individuals gain and maintain control regarding personalisation

Answer 22

-Direct payments-control of their own personal budget
-Personal assistant-can control every day aspects of their life i.e. i.e. when they go to bed don’t have to fit into others timetables 

Question 23

explain the positives of individuals being able to remain in their own home whilst receiving care.

Answer 23

-Won’t have to leave behind their possessions or memories
-Individuals can choose to do what they want when they want

Question 24

Explain the negatives of individuals remaining in their own home when receiving care

Answer 24

-May worry they will become too dependent on others
-May be scared of neglect or abuse because of news stories

Question 25

Explain the positives of inclusion in the community

Answer 25

-involved in same activities as rest of the community, therefore feel valued treated with respect and part of the community
-This provides access to social networks so the individual can widen their social club

Question 26

explain the positives of improved information and guidance

Answer 26

-to make good decisions about support access to the right advice Guidance and information is necessary.
- given as much information as possible to give them, the widest choice of how their needs can be met

Question 27

what are the positives of improved quality of life, self-esteem and socialisation?

Answer 27

-More control =quality of life improved
-this improve self-esteem, which improves socialisation as individuals are more confident

Question 28

what is the acronym to remember the benefits of personalisation

Answer 28

RIIGS

Question 29

what does riigs stand for?

Answer 29

Remain in own home when receiving care
Inclusion in the community
Information and guidance is approved
Gain and maintain choice and control
self-esteem, quality of life and socialisation are improved

Question 30

what are the positive impacts of personalisation

Answer 30

1) access to information and guidance
2) remain in their own home
3) inclusion within the community

Question 31

challenges of personalisation

Answer 31

1) care is limited to a prescribed budget
2) Worrying about spending
3) availability and cases to some services may be restricted/ limited

Question 32

can individuals organise their own personal budget

Answer 32

Individuals can arrange their own help, but must keep a record to prove what they are spending their money onto the local authorities

Question 33

what can individuals not use their direct payments on

Answer 33

long- term residential care ( only short- term care services e.g. respite care)

Question 34

explain the impact of access to information and guidance

Answer 34

Individuals now more confident about choices they’re making as they have all the facts, it is a local authorities duty to ensure individuals have all the information they need

Question 35

explain the positive impact of a individual remaining in their own home

Answer 35

familiar and have a sense they belong, feel comfortable and safe
they know their home and the area

Question 36

explain why care limited to a prescribed budget is a challenge to personalisation

Answer 36

individuals given a set amount when it’s spelt, they won’t get any more until next payment

Question 37

explain why worrying about spending is a challenge to personalisation

Answer 37

the individual has to keep an eye on evidence the LA needs
e.g. bank statements / invoices to prove they are spending their money correctly