Therapeutic Communication Techniques

Question 1

Allows patient to take control of the discussion if he or she so desires

Answer 1

Using silence

Question 2

Conveys positive regard

Answer 2

Accepting

Question 3

Acknowledging, indicating awareness

Answer 3

Giving recognition

Question 4

Making one self available

Answer 4

Offering self

Question 5

Allowing patient to select their topic

Answer 5

Giving God openings

Question 6

Encourages patient to continue

Answer 6

Offering general leads

Question 7

Clarifies the relationship of events and time

Answer 7

Placing the event and time or sequence

Question 8

Verbalizing what is observed or perceived

Answer 8

Making observations

Question 9

Asking patient to verbalize what is being perceived

Answer 9

Encouraging description of perceptions

Question 10

Asking patient to compare similarities and differences and ideas, experiences, or interpersonal relationships

Answer 10

Encouraging comparison

Question 11

Let’s patient know whether an Expressed statement has been understood

Answer 11

Restating

Question 12

Drugs questions or feelings back to patients so that they may be recognized and accepted

Answer 12

Reflecting

Question 13

Taking notice of a single idea or even a single word

Answer 13

Focusing

Question 14

Delving further into a subject, idea, experience, or relationship

Answer 14

Exploring

Question 15

Striving to explain what is vague and searching for mutual understanding

Answer 15

Seeking clarification and validation

Question 16

Clarifying misconceptions that the patient may be expressing

Answer 16

Presenting reality

Question 17

Expressing uncertainty as to the reality of patients perception

Answer 17

Voicing doubt

Question 18

Putting into words what patient has only implied

Answer 18

Verbalizing the implied

Question 19

Putting into words the feelings the patient has expressed only and directly

Answer 19

Attempting to translate words into feelings

Question 20

Striving to prevent anger or anxiety escalating to unmanageable level one stress recurs

Answer 20

Formulating plan of action