Relationship Development And Therapeutic Communication Flashcards

1
Q

Nurse therapeutic role and relationship to patients illness.

A

Identify sand explore problems in relating to others.
Discovery healthy ways of meeting emotional needs.
Experience a satisfying interpersonal relationship.

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2
Q

An interaction between two people and which input from both participants contributes to a climate of healing, growth promotion and illness prevention

A

Therapeutic relationship

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3
Q

The ability to use one’s personality consciously and in full awareness and an attempt to establish relatedness and to structure nursing interventions

A

Therapeutic use of self

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4
Q

The process by which nurses provide care for patients and need of psychosocial intervention

A

Therapeutic interpersonal relationship

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5
Q

Feelings from both patient and the nurse based on acceptance, warmth, friendliness, common interest, sense of trust, and a non-judgmental attitude

A

Rapport

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6
Q

Feeling confident in that a person’s presence, relatability, integrity, ferocity, and sincere desire to provide assistance when requested

A

Trust

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7
Q

Must be earned and cannot be presumed

A

Trust

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8
Q

When things discussed will not be repeated outside the boundaries of the healthcare team

A

Confidentiality

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9
Q

To believe in the dignity and words of an individual regardless of his or her unacceptable behavior

A

To show respect

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10
Q

The nurses ability to be open, honest, and real in interactions with the patient

A

Genuineness

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11
Q

The ability to see beyond outward behavior and to understand the situation from the patient’s point of view the nurse can accurately perceive and understand the meaning and relevant of the patient’s thoughts and feelings

A

Empathy

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12
Q

When the nurse can’t actually share what the patient is feeling and experiences a need to alleviate distress

A

Sympathy

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13
Q

Before phases of relationship development

A

Pre-interaction, orientation, working, and termination

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14
Q

Nursing goal for pre-interaction phase

A

Explore self perceptions

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15
Q

Nursing goal for orientation phase

A

Established trust and formulate contract for intervention

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16
Q

Nursing goal for working phase

A

Promote patient change

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17
Q

Nursing goal for termination phase

A

Evaluate goal attainment and ensure therapeutic closure

18
Q

When the patient unconsciously displaces or transfers to the nurse feelings formed towards a person from his or her past

A

Transference

19
Q

Refers to the nurses behavioral and emotional response to the patient this response may be related to unresolved feelings towards significant others from the nurses past

A

Counter transference

20
Q

A border or a limit that determines the extent of acceptable limits

21
Q

These are physical property that can be seen such as fences that border land

A

Material boundaries

22
Q

these boundaries are established within a culture and defined how individuals are expected to behave in social situations

A

Social boundaries

23
Q

Boundaries that individuals define for themselves can include physical distance and emotional boundaries

A

Personal boundaries

24
Q

Limit and outline expectations for appropriate professional relationships with patients

A

Professional boundaries

25
Professional boundaries are commonly related to the following four issues
Self-disclosure, gift giving, touch, and friendship or romantic association
26
An interactive process of transmitting information between two or more entities
Communication
27
Pre-existing conditions influence the intended message and the way it is interpreted. Pre-existing conditions include
Values, attitudes, and beliefs. Culture and religion. Social status. Gender. Age or developmental level. And environment in which the transaction takes place
28
Nonverbal communication is composed of the following
Physical appearance and dress. Body movements and posture. Touch. Facial expressions. I behavior. Vocal clues or paralanguage period
29
Type of touch that is interpersonal and business like. It is used to accomplish a task
Functional professional touch
30
Type of touch that conveys an affirmation or acceptance of the other person
Social polite touch example a handshake
31
Touch at this level indicates a strong liking to the other person a feeling that he or she is a friend
Friendship warmth example is laying one's hand on the shoulder of another
32
This type of touch conveys an emotional attachment or attraction to another person
Love intimacy touch. Example engaging in a strong mutual embrace
33
Touch at this level is an expression of physical attraction only
Sexual arousal. Example caressing or touching other with intent to create sexual arousal
34
Vocal component of the spoken word. Consist of pitch, tone, and loudness of spoken message, the rate of speaking, expressively place pauses, and emphasis assigned to certain words
Paralanguage
35
To be attentive and to really desire to hear and understand what the patient is saying both verbally and nonverbally
Active listening
36
What does acronym s o l e r stand for
``` S, sits squarely facing the patient. O, observe an open posture L, lean forward toward the patient. E, established eye contact. R, relax weather sitting or standing during the interaction. ```
37
A method of communication that helps the patient consider a modification of behavior by providing information about how he or she is perceived by others
Feedback
38
When a person's physical symptoms are attributed to his or her mental illness
Diagnostic overshadowing
39
Devaluing of a person because of a particular characteristic or illness
Stigmatization
40
An aspect of stigma that refers to the tendency of healthcare workers and others to avoid people with mental illness or addictions
Social distancing