Non therapeutic In Communication Techniques Flashcards

1
Q

May discourage the patient from a further expression of feelings if the patient believes the feelings will only be downplayed or ridiculed

A

Giving reassurance

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2
Q

Refusing to consider the patient’s ideas or behaviors

A

Rejecting

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3
Q

Implies that the nurse has the right to pass judgment on the goodness or badness of the patient’s behavior

A

Approving or disapproving

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4
Q

Implies that the nurse has the right to pass judgment on whether the patient’s ideas or opinions are right or wrong

A

Agreeing or disagreeing

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5
Q

Implies that the nurse knows what is best for the patient and that the patient is incapable of any self-direction

A

Giving advice

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6
Q

pushing for answers to issues that the patient does not wish to discuss causes the patient to feel used and valued only for what is shared with the nurse

A

Probing

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7
Q

To defend what the patient has criticized implies that the patient has no right to express ideas, opinions, or feelings

A

Defending

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8
Q

Asking why implies that the patient must defend his or her behavior or feelings

A

Requesting an explanation

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9
Q

Encourages the patient to project blame for his or her thoughts or behaviors on others

A

Indicating the existence of an external source of power

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10
Q

Causes patient to feel insignificant or unimportant

A

Belittling feelings expressed

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11
Q

These are meaningless in a nurse patient relationship

A

Making stereotyped comments, cliches and trite expressions

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12
Q

Blocks discussion with the patient and avoids helping the patient identify and explore areas of difficulty

A

Using denial

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13
Q

Results in the therapist telling the patient the meaning of his or her experience

A

Interpreting

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14
Q

Causes the nurse to take over the direction of the discussion

A

Introducing an unrelated topic

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