THEORY XYZ Flashcards
Who wrote Theory X & Y?
Douglas McGregor
What are the assumptions of Theory X?
- Work is inherently distasteful to most people, and they will attempt to avoid work whenever possible.
- Most people are not ambitious, have little desire for responsibility, and prefer to be directed.
- Most people have little aptitude for creativity in solving organizational problems.
- Motivation occurs only at the physiological and security levels of Maslow’s hierarchy of needs.
- Most people are self-centered.
- Most people resist change.
- Most people are gullible and unintelligent.
What are the assumptions of Theory Y?
- Work can be as natural as play if the conditions are favorable.
- People will be self-directed and creative to meet their work and organizational objectives if they are committed to them.
- People will be committed to their quality and productivity objectives if rewards are in place that address higher needs such as self-fulfillment.
- The capacity for creativity spreads throughout organizations.
- Most people can handle responsibility because creativity and ingenuity are common in the population.
- Under these conditions, people will seek responsibility.
Who wrote Theory Z?
William Ouchi
Why does companies need a strong company and culture?
The company philosophy and culture need to be understood and embodied by all employees, and employees need to believe in the work they’re doing.
Why does long term staff development and employment important?
The organization and management team need to have measures and programs in place to develop employees. Employment is usually long-term, and promotion is steady and measured. This leads to loyalty from team members.
A postulate in a theory that emphasizes on why employees are encouraged and expected to take part in organizational decisions
Theory Z: Consensus in decisions
According to Thery Z, why do employees need to be generalists?
Because employees have a greater responsibility in making decisions and understand all aspects of the organization, they ought to be generalists. However, employees are still expected to have specialized career responsibilities.
TRUE OF FALSE. “Concern for the happiness and well-being of workers” is how the organization shows sincere concern for the health and happiness of its employees and their families. It takes measures and creates programs to help foster this happiness and well-being.
TRUE
Employees are empowered to perform tasks the way they see fit, and management is quite hands-off. However, there should be formalized measures in place to assess work quality and performance.
Informal control with formalized measures
The organization recognizes the individual contributions but always within the context of the team as a whole.
Individual responsibility
