ORGANIZATIONAL COMMITMENT Flashcards
It is the strength of the attachment an employee feels towards an organization
Organizational Commitment
It may be measured by the degree to which an individual is ready to adopt organizational values and goals.
Organizational Commitment
It may be measured by the degree to which an employee fulfills his/her job responsibilities. And it may also be measured by behavior observed in the workplace.
Organizational Commitment
how much an employee actuallylikesor feels part of an organization has a tremendous effect on employee and organizational performance.
Affective commitment
TRUE OR FALSE. High levels of affective commitment in employees will not only affect continuance commitment, but also encourages the employee to try to bring others into the talent pool of the organization.
TRUE
What makes an employee act as a brand ambassador?
High levels of affective commitment
What might happen when there is an employee with high continuance and a poor affective commitment?
That employee may harm the organization by criticizing it in his/her social circles.
The costs that an employee associates with leaving the organization.
Continuance commitment
It is driven to a great extent by organizational culture.
Continuance commitment
TRUE OR FALSE. When an employee finds an organization to be negative and supportive, he/she will have a higher degree of continuance commitment.
FALSE
What are the organizational factors that composes continuance commitment?
employee loyalty and employee retention
builds upon duties and values, and the degree to which an employee stays in an organization out of a sense of obligation.
Normative commitment
There are times in small companies, when payments are delayed, and the employees have to suffer pay cuts or deferred pay, but they stay on, because they do not want to leave an employer during bad times.
Normative commitment
comes from a sense of moral duty and the value system of an individual.
Normative commitment
It can be a result of affective commitment, or an outcome of socialization within the workplace and commitment to co-workers.
Normative commitment
is higher in organizations that value loyalty and systematically communicate the fact to employees with rewards, incentives and other strategies
Normative commitment
the attitude an employee has toward her job.
job satisfaction
the extent to which an employee identifies with and is involved with an organization.
organizational commitment
Job Satisfaction and their Attitude to current job
Affected by
Personal Variables and Situational Variables
Two theories emphasizing personal variables
Steady-state and discrepancy
Each person has own equilibrium level of job satisfaction
Steady-state
Events may cause temporary move away from equilibrium
Steady-state
Each person has own ideal job
discrepancy
Job satisfaction is low when the real job doesn’t match the ideal
discrepancy
element of job
facet
May have different levels of satisfaction with different facets of job
facets
From these levels, can compute overall job satisfaction
facets
job satisfaction and dissatisfaction are different dimensions
Hertzberg
Motivator needs are associated with work itself
Motivator-hygiene
Hygiene needs are associated with work conditions
Motivator-hygiene
Weakly related to the consequences of job satisfaction
Performance
Absenteeism
Turnover
