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INDUSTRIAL PSYCH > STRESS AND WORK LIFE > Flashcards

STRESS AND WORK LIFE Flashcards

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1
Q

body’s response to a certain physiological, environmental or psychological change.

A

Stress

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2
Q

Coined by Hans Selye which literally means “good stress”

A

Eustress

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3
Q

stress from being promoted or having/landing on a new job.

A

Eustress

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4
Q

Literally means “bad stress” that is experience through anxiety, sorrow or pain.

A

Distress

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5
Q

usually occurs in a short period of time that maybe caused by deadlines, work pressure, or minor accidents.

A

Stress

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6
Q

different types of stress according to its severity:

A

Acute Episodic

Chronic Stress

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7
Q

a more serious type of distress that occurs usually to people that are constantly exposed to a state or disorganization. They tend to be constantly late, worried, and under pressure.

A

Acute Episodic

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8
Q

considered to be the most serious type of distress for is exists for weeks, months, or even years. This due to poverty, illness, family and marital problems.

A

Chronic Stress

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9
Q

Individual Differences in Vulnerability to Stress

A

Social Support System
Physical Condition
Ability to Perform
Personality

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10
Q

involves one’s network within the society which includes his family, friends, neighbors, and other community extensions

A

Social Support System

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11
Q

people with better physical conditions may suffer fewer effects of stress than those who have poor physical condition.

A

Physical Condition

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12
Q

an individual’s perception about his ability and the difficulty of the task assigned to him/her may affect one’s vulnerability to stress.

A

Ability to Perform

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13
Q

personality types canals to be related to one’s ability to tolerates tress.

A

Personality

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14
Q

described to have a very high competitive spirit with a constant sense of urgency for almost everything.

A

type a personality

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15
Q

acts as the opposite of type A personality for they are more relaxed and calm.

A

type b personality

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16
Q

it involves that difficulty of tasks or jobs assigned to a particular employee.

A

Qualitative Overload

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17
Q

refers to the number of tasks or jobs assigned for an individual.

A

Quantitative Overload

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18
Q

the overall design of an individual’s job which includes the working conditions and physical layout.

A

Task Demands

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19
Q

includes the functions of a particular job or role.

A

Role Demands

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20
Q

experienced when some management expectations are hard oral most impossible to reach or satisfy.

A

Role Conflict

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21
Q

experienced when an employee is expected to finish tasks more than what time permits him to do.

A

Role Overload

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22
Q

experienced when roles were unclear and employees don’t fully understand what they should do.

A

Role Ambiguity

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23
Q

Other sources of stress within the organization may stem from the following:

A 
Task Demands
Role Demands
Interpersonal Demands
Organizational Structure
Organizational Leadership
Personality Types
24
Q

includes pressures and stress generated by interpersonal relationships or other employees.

A

Interpersonal Demands

25
Q

since different employees have different personality types each of them may influence each other to experience stress.

A

Personality Types

26
Q

this is due to in appropriate and successive rules which demolish the employee’s free will and decision making.

A

Organizational Structure

27
Q

the type of supervisors or managers each employee are dealing with.

A

Organizational Leadership

28
Q

experienced usually due to excessive stress when employees become less energetic and less interested in the job. Employees are physically, emotionally, and psychologically exhausted with the job

A

Burnout

29
Q

burnout occurs in three stages

A

Emotional Exhaustion
Cynicism
Futility

30
Q

feeling of being drained and empty.

A

Emotional Exhaustion

31
Q

lack of sensitivity towards others.

A

Cynicism

32
Q

feeling that all efforts exerted previously was wasted and worthless

A

Futility

33
Q

Organizational Approaches to Manage Stress

A 
●Emotional Climate Control
●Provision of Social Support
●Redefinition of Employee Roles 
●Elimination of Work Overload and Work Underload 
●Provision to Stressed Employees
34
Q

organizations must develop programs that would provide sufficient support to enable employees to adapt change.

A

Emotional Climate Control

35
Q

organizations should enhance social support systems by facilitating the cohesiveness of workgroups to improve each other’s supportiveness to coworkers.

A

Provision of Social Support

36
Q

organizations must redefine roles to avoid role ambiguity and provide precise scope and responsibilities for each employee.

A

Redefinition of Employee Roles

37
Q

provide counseling programs and trainings for stress-control techniques and providing facilities for physical exercises

A

Provision to Stressed Employees

38
Q

providing proper selection and training for a more equitable promotion decisions and fair distribution of works.

A

Elimination of Work Overload and Work Underload

39
Q

What are the individual approaches for stress and work life?

A 
●Relaxation Training 
●Biofeedback
●Behavior Modification
●Removal of Stressors
●Positive Self talk 
●15-20 Minutes Break
●Regular Physical Activity 
●One Enjoyable Activity Everyday
40
Q

employees should learn how to reduce stress through systematically concentrating to tense and relax one body part at a time.

A

Relaxation Training

41
Q

involves the electronic measurement of internal bodily processes to let the person understand more and learn to control these internal processes.

A

Biofeedback

42
Q

done through modification of behaviors in dealing with certain situations that may be stressful

A

Behavior Modification

43
Q

elimination of stressor through distance or removal.

A

Removal of Stressors

44
Q

make sure to at least do one personally enjoyable activity everyday.

A

One Enjoyable Activity Everyday

45
Q

maintain regular physical activities like exercise, sports or yoga.

A

Regular Physical Activity

46
Q

provide enough and reasonable breaktimes for one’s self.

A

15-20 Minutes Break

47
Q

transforming negative statements into positive ones.

A

Positive Self talk

48
Q

different approaches in order to avoid stressful experiences.

A

Disciplines that Supports Work-Life Balance

49
Q

Disciplines that Supports Work-Life Balance

A 
●Self-Management
●Time-Management
●Stress Management
●Leisure Management
●Change Management
●Technology Management
50
Q

managing one’s self by getting enough sleep, exercise and nutrition. Being the captain of your own sheep.

A

Self-Management

51
Q

maximizing time use everyday. And supporting different resources to keep pace all throughout the day.

A

Time-Management

52
Q

the ability to work ourselves out of stressful and pressure filled situations.

A

Stress Management

53
Q

acknowledging the importance of rest, relaxations and enjoyment.

A

Leisure Management

54
Q

continuous adaptation on new scenarios, methods, and environment to avoid stress.

A

Change Management

55
Q

Adaptations to new technological advances and ensure that these technologies serve us well rather than abuses us.

A

Technology Management

INDUSTRIAL PSYCH (11 decks)

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