The Role of IT in Business (B6:M3) Flashcards

1
Q

supply chain management is concerned with 4 important characteristics for every sale:

A

what, when, where goods were delivered and how much the goods cost

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2
Q

what is a benefit of using electronic fund transfer (EFT)?

A

reduces need for manual data entry; therefore, reducing the occurrence of data entry errors

*paying for a book online using a credit card

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3
Q

what is the definition of enterprise resource planning (ERP)?

A

cross-functional system that integrates and automates the many business processes that must work together

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4
Q

Business Information Systems (BIS) allow a business to perform which functions on data?

A

collect, process, store, transform, and distribute

all of the following fall under BIS:

management information (MIS):

  • decision support (DSS)
  • executive information (EIS)

accounting information (AIS)

inventory management

customer relationship management (CRM)

enterprise resource planning (ERP)

supply chain management (SCM)

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5
Q

what is data mining?

A

analyzing large datasets to uncover new information. It is impossible to do manually

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6
Q

what are the components of BIS? (5)

A

hardware, software, network, people, data

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7
Q

what type of processing system would be most appropriate for a retail business?

A

real-time processing

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8
Q

what kind of processing system is a payroll system?

A

transaction processing system (TPS)

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9
Q

what is an executive information system?

A

a system that provides senior executives with immediate and easy access to internal and external information to assist executives in strategic issues

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10
Q

transaction processing

A

term used to describe processing large numbers of commonly occurring business events in a predefined, highly structured way (aka AIS)

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11
Q

Electronic Data Interchange (EDI)

A

computer-to-computer exchange of business transaction documents in formats that allow direct processing of data by the receiving system

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12
Q

T or F, an accounting information system is a subsystem within a management information system.

A

T

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