The Importance of motivation in the work place (Chapter 21) Flashcards
What is motivation?
Motivation is a desire to achieve a goal.
What is it meant by self-motivated?
It means the person have the drive to achieve goals on its own; they do not need any encouragement.
What things do others need to be motivated?
They need a push, pressure or rewards.
What will happen if the business has well-motivated workforce?
It will perform better:
- Happier employees
- Agreeable working environment
- Higher labor productivity
what are the reasons for motivation in business?
- Easier to attract employees
- Easier to retain employees
- Higher labor productivity
What is the benefit, if the business can recruit highly capable and reliable workers?
It might gain a competitive edge on its rival.
What will encourage more people to apply for jobs in the first place?
If business develop a good reputation for employing a happy and well-motivated workforce.
When are employees less likely to leave the job?
If they are well-motivated
What will happen if the staff turnover is high?
Recruitment, selection and training costs will be higher.
What will happen if the staffs are poorly motivated?
- Production will be lost
- Cost will rise
- Profit will fall
According to Taylor, what motivate the workers?
Money
What are recommendation of Taylor to motivate workers?
- Jobs should be broken down into simple tasks
Workers should - Use specialist tools and equipment
- Follow a strict working procedure
- Receive a proper training
- Gets breaks to recover from the physical strain of work
- Be paid according to what they produce
What is fair day’s pay for a fair day’s work?
It means that pay should be linked to output in order to motivate workers.
Mention the order of Maslow’s hierarchy of needs?
- Physiological needs
- Safety and security
- Loving and belongings (social needs)
- Self-esteem
- Self-actualization
What are physiological needs?
Physiological needs are the basic human needs such as food, drink and shelter.
How does work satisfy physiological needs?
People can earn money from work to buy foods, clothes and safe shelter.
How does work satisfy social needs?
Since people often work with other at work, it provides opportunities for people to meet and develop friendships and relationships.
What is esteem needs?
Esteem needs is where people want to be recognized and respected and their achievement praised.
What is self-actualization?
Where people want to develop skills and develop as people.
How can business satisfy the needs in the Maslow’s hierarchy?
physiological - adequate pay
Safety and security - Job security and safe working conditions
Love and belongings - teamworking, good communication systems
Esteem - Praise for doing a good job, awards
and rewards for achievement
Self-actualization - opportunities to be challenged, be creative
According to Maslow, how are workers motivated?
Workers can only be motivated by achieving the next sets of needs in the hierarchy after they achieved the lower needs.
Why business can change motivation of workers?
Because they have the opportunity to provide for a number of human needs.
What is job satisfaction?
Pleasure, enjoyment or sense of achievement that employees get from their work.
What is the meaning of motivators?
Things at work that result in job motivation.
What is the meaning of hygiene factors?
Things that do not lead to higher motivation, though dissatisfaction results from absence.
What are examples of motivators and hygiene factors?
Motivators
- Achieving aims
- Chance of promotions
- Interesting work
- Recognition
- Personal development
Hygiene factors
- Pay
- Working conditions
- Job security
- Quality of supervisions
- Staff relationship
- Company policy
What are the benefits of organizing workers into teams?
- Workers will be more productive
- It also help satisfy social needs
What is job enrichment?
making a job more challenging and interesting.
