Chapter 18 (Recruitment and selection)

Question 1

What are different types of employment?

Answer 1

• Full time employment
• Part time employment
• Job share
• Other types of employment

Question 2

Which kind of people do business recruit for full time employment?

Answer 2

They recruit people who are expected to work full working weeks ( 5 days )

Question 3

What are some benefits of full-time workers?

Answer 3

They may be entitled to certain rights and benefits in addition to pay, including health insurances and overtime pay.

Question 4

Why part time employment is a helpful arrangement for businesses?

Answer 4

Because it gives them some flexibility.

Question 5

Part time workers may work fewer hours than full time colleagues.

Answer 5

True

Question 6

What is job sharing?

Answer 6

Job sharing is where 2 part time workers share the work and pay of a single full-time post.

Question 7

For whom, job sharing can be suitable?

Answer 7

People who want to reduce their work hours, to provide more leisure or family time.

Question 8

What is benefit to employees who share job?

Answer 8

They may be better motivated and less stressed.

Question 9

What are other types of employment?

Answer 9

• Casual employment
• Seasonal employment
• Temporary employment

Question 10

What is on-call in casual employment?

Answer 10

On-call is where an employer ask workers to work at very short notice.

Question 11

What is one disadvantage of casual employment?

Answer 11

Casual workers may lack the commitment of their full time or part time colleagues.

Question 12

Seasonal work are usually part time.

Answer 12

False

Question 13

Who might take temporary jobs?

Answer 13

They might be taken by job seekers who want to earn some income while they look for a permanent post.

Question 14

Why may a business need new staffs?

Answer 14

• The expansion of business
• People are leaving, resulting vacant positions
• Due to promotions, positions become vacant
• People can be required for temporary period to cover staff absence owing to particular situation

Question 15

What are the stages of recruitment process?

Answer 15

• Identify the type and number of staff needed
• Prepare job description and person specification
• Advertise using appropriate media
• Evaluate applicants and select a shortlist for interview
• Carry out interviews
• Evaluate interviews and appoint the best candidate
• Provide feedback for unsuccessful applicants.

Question 16

Where should businesses place job advertisements?

Answer 16

They must place job advertisements in places where they are likely to attract sufficient interest from the right sort of applicants.

Question 17

How are job seekers likely to applied for a job?

Answer 17

They are likely to apply for a job by completing a job application form or sending an employer a copy of curriculum vitae.

Question 18

What does a job description state?

Answer 18

It states the title of the job and outline the tasks, duties and responsibilities associated with the job.

Question 19

What is the main purpose of the job description?

Answer 19

To show clearly what is expected from the candidate.

Question 20

How can job description be used?

Answer 20

• It can be used in job adverts
• It can be used during appraisal to see how well an employee has performed in relation to what is expected from them

Question 21

What does person specification provide and how it is used?

Answer 21

It provides details of qualifications, experiences, skills, attitudes and other characteristics that would be expected from a person appointed for particular job.

Question 22

What does many businesses use to gather information from job applicants?

Answer 22

Application form

Question 23

What is one advantage of application form?

Answer 23

It ensures the same data is collected from each applicant, making comparisons between them easier.

Question 24

What is difference between CV and application form?

Answer 24

CV are produced by the job seeker and is therefor personalized.

Question 25

What is one advantage of CV for job seeker and to the employer?

Answer 25

• For job seeker, the use of CV allow them to express their individuality
• For employer it can be used to assess the applicant’s presentation skills and quality of their work through the uses of contents in CV.

Question 26

What is internal recruitment?

Answer 26

Appointing workers from inside the business.

Question 27

What is External recruitment?

Answer 27

Appointing workers from outside the business.

Question 28

What are the advantages of external recruitment?

Answer 28

• Business will have more potential employees to choose from
• A new person may be fresh ideas which can help business to become more competitive

Question 29

What are methods to attraction applicants from outside the business?

Answer 29

• Advertising
• Headhunting
• Employment agencies
• Job centers
• Word of mouth
• Direct applicants

Question 30

Where are job adverts placed?

Answer 30

In local or national newspapers, specialist publications or online.

Question 31

What is headhunting?

Answer 31

Where specific people are targeted for a vacancy (usually at high level)

Question 32

What does employment agencies provide?

Answer 32

It helps businesses to recruit staffs with fees.

Question 33

Job centers can be used by businesses to advertise certain jobs free of charge.

Answer 33

True

Question 34

What does perfect job advertisement provide?

Answer 34

It provide good chance of attracting a small number of perfectly suitable candidates for the job.

Question 35

What are some information likely to be included in job advert?

Answer 35

• Job title
• Name, address, email and contact of the employer
• Brief details of the JD
• Skills and qualification required for the job
• salary and other benefits
• Method of application

Question 36

What does media choice to advertise depend on?

Answer 36

It depend on the area the business plans to target and the type of worker needed.

Question 37

What is short listing?

Answer 37

Shortlisting is a process of selecting a small group of candidates suitable for interviewing.

Question 38

What does interviews provide?

Answer 38

It allow the employer to find out more about the applicants by asking questions fact to face.

Question 39

What is the advantage of having 2 interviewers to interview?

Answer 39

It provides an opportunity for a discussion about the performance of candidates in their interviews.

Question 40

What can interviews be used to?

Answer 40

• Help clarify information on the application form
• Assess personality, motivation and skills
• Challenge candidates by asking work related questions

Question 41

Why is asking open end question in interview a good practice?

Answer 41

It can provide opportunity for interviewees to express their individuality and show their attitude and skills which interviewers can used to assess whether the person is suitable for the job.