Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Principle of management > The Exceptional Manager > Flashcards

The Exceptional Manager Flashcards

1
Q

what is management?

A

Management is defined as:

  1. The pursuit of organizational goals efficiently and effectively
  2. by integrating the work of people
  3. through planning organizing leading and controlling the organizations resources
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what are the functions in management?

A

planning,
organizing,
leading,
controlling

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

what is the foundation of an organization?

A

leaders

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what are the rewards of being an exceptional manager?

A

financial rewards-well compensated,
fringe benefit,
status rewards

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what do efficiency and effectiveness mean?

A

effiency- the means

effective- the ends

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

to be efficient

A

to use resources, people, money, raw materials and the like wisely and cost effectively

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

to be effective

A

to a achieve results,
to make the right decisions
and to successfully carry them out
so that they achieve organizational goals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

why organizations value manager?

A

multiplier effect

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what is multiplier effect?

A

your influence on the organization is multiplied far beyond the results that can be achieved by just person acting alone , not just one person gets the benefit but the whole organization gets it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what are the rewards of studying management?

A
  1. understanding how to deal with organizations from the outside
  2. understanding how to relate to your supervisors
  3. understanding how to interact with coworkers
  4. understanding how to manage yourself in the workplace
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what are the rewards of practicing management?

A
  • you and your employees can experience a sense of accomplishment
  • you can stretch your abilities and magnify your range
  • you can build a catalog of successful products or services
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

what are the two states that managers must have ?balance

A

boredom and anxiety

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

what is competitive advantage?

A

the ability of an organization to produce goods or services more effectively than competitors do, thereby outperforming them

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what are the four areas organizations must stay ahead?

A
  • being responsive to customer
  • Innovation
  • quality
  • efficiency
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what is the first law of business

A

take care of the customer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

what are the seven challenges for being an exceptional manager?

A

Ca D G It Es S H

  1. managing for competitive advantage- staying ahead of rivals
  2. managing for diversity- the future won’t resemble the past
  3. globalization-the expanding management universe
  4. information technology
  5. ethical standards
  6. sustainability- the business of green
  7. your own happiness and life goals
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

what is meant by sustainability?

A

economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

what does Odette Pollar say about management job?

A

“if you truly like people and enjoy mentoring and helping others to grow and thrive, management is a great job”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

what are the four management process?

A

planning
organizing
controlling
leading

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

what is the definition of planning?

A

you set goals and decide how to achieve them

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

what are the definition of organizing leading and controlling?

A

Organizing-you arrange task people and other resources
Controlling- you monitor performance, compare it with goals and take corrective action as needed
Leading- you motivate, direct and otherwise influence people to work hard to achieve the organizations goals

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

what are the 3 level of manager

A

top managers middle managers and first line managers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

what are the roles for different types of manager

A

top managers make long-term decisions about the overall direction of the organization and establish the objectives policies and strategies for it
-middle managers implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first line managers below them
first line managers make short term operating decisions directing the daily task of non-managerial personal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

executive should be what

A

must be future oriented dealing with uncertain highly competitive conditions

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

what is the nature of pyramid

A

the farther you climb the less space remains at top

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

why does being a first-line manager can be a valuable experience

A

because it will be the training and testing ground for your management ideas

27
Q

usually organization is run by two types of manager what are they

A

functional manager , general manager

28
Q

what does functional manager responsible for

A

responsible for just one organizational activity

29
Q

what does general manager responsible for

A

responsible for several organizational activities

30
Q

what are the types of organizations and what are they for

A

profit organizations for making money non-profit organizations for offering services mutual benefit organizations for aiding members

31
Q

do managers manage differently for different types of organization

A

generally yes managers will performing the four management functions but the goals of the organization differ so the process will then be different

32
Q

managers usually rely on what communication

A

verbal communication

33
Q

according to the Henry Mintzberg how many roles do manager play and what are they

A

there are 3 roles

  1. A manager reie more on verbal than on written communication
  2. A manager works long hours at an intense pace
  3. a managers work is characterized by fragmentation brevity and variety
34
Q

how does the managers work characterize d

A

characterized by fragmentation gravity and variety and they rely more on purple than on written communication

35
Q

what does manager do in their interpersonal roles

A

manager interact with people inside and outside your work units

36
Q

what are the three interpersonal roles

A

figurehead leader liaison

37
Q

in decisional roles, why do managers use information

A

managers use information to make decisions to solve problems or take advantage of opportunities

38
Q

what are the four decision making roles

A

entrepreneur disturbance handler resource allocator negotiator

39
Q

what does entrepreneurship defined as

A

process of taking risk to try to create a new empire

40
Q

how can one third of the jobs from female owned small businesses transformed their workplace

A

discord transform the workplace by creating opportunities for other people creating a positive working environment and being more customer focused

41
Q

what are the two types of entrepreneurship

A

entrepreneur intrapreneur

42
Q

what is entrepreneur

A

someone who sees a new opportunity for a product or service and launches a business to try to realize it

43
Q

who is intrapreneur

A

someone who works inside an existing organization who sees an opportunity for a product or service and mobilizes the organization’s resources to try to realize it

44
Q

how do entrepreneurs and managers differ

A

being an entrepreneur is what it takes to start a business being a manager is what it takes to grow or maintain a business

45
Q

what are the similarities between entrepreneur and manager

A

belief in personal control destiny

46
Q

what does entrepreneur and manager and motivated of

A

high need for achievement

47
Q

what is meant by internal locus of control

A

the belief that you control your destiny

48
Q

entrepreneur is what oriented

A

action oriented

49
Q

what does entrepreneur characterized more compare to manager

A

high energy level

high tolerance of ambiguity

50
Q

what does the skill needed to be a good manager and what are they

A

technical skills -the job specific knowledge needed to perform well in a specialized field
conceptual skills -the ability to think analytically to visualize and organization as a whole and understand how the parts work together
human skills-the ability to work well incorporation with other people to get things done

51
Q

what is the most valued traits in managers

A

the ability to motivate and engage others the ability to communicate work experience outside home country high energy levels to make them demands of global travel and 24/7 world

52
Q

definition of internet

A

the global network of independently operating but interconnected computers, linking hundreds of thousands of smaller networks around the world

53
Q

what is e-commerce

A

electronic commerce- the buying and selling of goods or services over computer networks

54
Q

what is more important than e-commerce

A

e-business

55
Q

internet

dramaticallyy lower what, that means it alters what

A

dramatically lower s the cost of communication,that means it alterd any industry or activity that depends heavily on the flow of information

56
Q

what are the implications of ebusiness

A

far ranging management and e-communication -accelerated decision making conflict and stress
-changes in organizational structure jobs goal setting and knowledge management

57
Q

what is email

A

text message and documents transmitted over a computer network

58
Q

what is project management software

A

programs for planning and scheduling the people, costs, and resources to complete a project on time

59
Q

what is organization

A

organization is a group of people who work together to achieve some specific purpose

60
Q

example of efficient and effective

A

company a may be very efficient at producing bicycles without seats but they’ll never be as effective as company B who is less efficient but puts seats on your bicycles

61
Q

how do entrepreneurs and managers differ

A

being an entrepreneur is what it takes to start a business being a manager is what it takes to grow or maintain a business

62
Q

who is necessity in entrepreneurs

A

people who suddenly must learn a living and are simply trying to replace lost income and are hoping a job comes along

63
Q

opportunity entrepreneurs

A

those who start your business out of a burning desire rather than because they lost a job

Principle of management (5 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions