The Difficult Patient Lecture Powerpoint

Question 1

3 factors that lead to poor medical interactions

Answer 1

• Patient factors
• Physician factors
• Healthcare system factors

Question 2

5 types of difficult patients

Answer 2

• Angry
• Grieving
• Manipulative
• Frequent flyers (many visits)
• Somatizing (chronic vague exaggerated symptoms)

Question 3

Cognitive distortion

Answer 3

Inaccurate labeling of a patient increasing potential for negative feelings influencing clinical decision making