The client

Question 1

culture

Answer 1

behaviours that are learned and shared among a group of people. A person can be a part of many cultures and can change cultures over time

Question 2

ethnicity

Answer 2

inherited traits, characteristics, language passed from one generation to the next. A person can have only one ethnicity and it cannot change

Question 3

religion

Answer 3

can be a part of ethnicity or culture or both

Question 4

person centred care

Answer 4

Care that revolves around the client as an individual. It is all about the client, not about the worker.

Question 5

maslow’s needs (5)

Answer 5

1. physiological needs (such as food and shelter)
2. safety needs (being free from harm).
3. love and belonging (the need to be a part of something),
4. self-esteem (to feel good about yourself)
5. self-actualization (reaching highest potential).

Lower level needs must be met before higher level needs.

Question 6

holistic approach

Answer 6

the whole person is supported in all five dimensions of health: social, emotional, intellectual, physical and spiritual.

Question 7

Charter of Rights and Freedoms

Answer 7

Freedom of conscience and religion;
Freedom of thought, belief, opinion and expression, including freedom of speech and of the press;
Freedom of peaceful assembly; and.
Freedom of association.

Question 8

Provincial Human Rights Codes

Answer 8

to be free from discrimination in five parts of society – called social areas – based on one or more grounds. The five social areas are: employment, housing, services, unions and vocational associations and contracts.

Question 9

Rights of Health Care Consumers

Answer 9

You must be covered, even if you have a pre-existing condition. No insurance plan can reject you, charge you more, or refuse to pay for essential health benefits for any condition you had before your coverage started

Question 10

Resident’s Rights

Answer 10

1. Respect and dignity
2. No abuse
3. No neglect
4. Proper care
5. Safe and clean home
6. Citizens’ rights
7. Knowing your caregivers
8. Privacy
9. Participation in decisions
10. Personal belongings
    11a. Plan of care
    11b. Consent to treatment