test 4

Question 1

the emotional attitude that one’s own race, nation, group, or culture is superior to all others is called:

Answer 1

ethnocentrism

Question 2

written response:

List 2 social benefits of funerals:

Answer 2

1. social interaction and integration
2. assist in the grieving process
3. reminder that every individual will die someday

Question 3

written response:

list 2 reasons why an understanding of the family unit is critical to the efficacy of the funeral director’s service:

Answer 3

1. this can help the funeral director dictate who the “decision maker” in the family is
2. forming a better connection with the family can help provide you with how to ask the questions you need answered and who to ask specifically

Question 4

a funeral rite that is held without the body present is a:

Answer 4

memorial service

Question 5

when individual crafting of products is replaced by manufacture of goods using mass production methods, it is called:

Answer 5

industrialization

Question 6

written response:

according to Canine, there are 5 basic elements that create the contemporary American funeral. list two of those elements:

Answer 6

1. visitation of the deceased
2. the rite of passage
3. a funeral procession
4. disposal of the body
5. commitment to death

Question 7

categorizing people according to their money, prestige, and power is called:

Answer 7

social stratification

Question 8

this type of family is essentially democratic and allows honest exchange within the family and with outsiders:

Answer 8

open

Question 9

a “must” behavior that dictates the individual must abstain from certain acts dealing with death is called:

Answer 9

more

Question 10

the science of social groups is called:

Answer 10

sociology

Question 11

in this family governance system, the mother rules the family

Answer 11

matriarchal

Question 12

written response:

list 2 significant events that took place at the first national convention for undertakers:

Answer 12

1. decided that all undertakers that were present were entitled to vote
2. decision was made to name the convention: The Funeral Directors National Association of the United States

Question 13

the concept of holding certain information in trust and not disclosing it without proper authorization or authority is called:

Answer 13

confidentiality

Question 14

the family that discourages individual differences is:

Answer 14

enmeshed

Question 15

list Maslow’s 5 basic needs in order of priority

Answer 15

1. physiological
2. safety
3. love
4. esteem
5. self-actualization

Question 16

written response:

select 3 funeral service organizations and provide 1 reason for each as to why someone would want to be a member:

Answer 16

1. DMORT (Disaster Mortuary Operations Response Team)
   - able to bury unclaimed remains at no expense
2. OGR (Order of The Golden Rule)
   - surveys are given out to families so you can gain feedback & possibly become a “Top Tier” funeral home
3. CANA (Cremation Association of North America)
   - access to merchandise and networking

Question 17

the first formation organization of American Undertakers occurred in:

Answer 17

Philadelphia

Question 18

the emotional attitude that all cultures are equal and pertinent is called:

Answer 18

cultural activism

Question 19

a “must” behavior that is enforced by those governing is called a:

Answer 19

law

Question 20

a funeral rite that adjusts to the needs of those who are directly involved is called a(n) ___________ funeral rite

Answer 20

adaptive

Question 21

according to Lawrence Kohlberg, infants belong in this category of moral development:

Answer 21

pre-moral

Question 22

the creation of a system that governs through departments and subdivisions is called:

Answer 22

bureaucratization

Question 23

a household unit that is created by friendships is:

Answer 23

modified extended family

Question 24

written response:

define urbanization and provide one example of how it has affected the relationship between the family members and the funeral director

Answer 24

• change from rural to urban in character
• created a greater need for a meaningful tribute to the decedent

Question 25

the learning that comes from parents is known as:

Answer 25

direct learning

Question 26

the concept of families moving from rural areas in the united states to urban areas is called:

Answer 26

urbanization

Question 27

this term is used to describe like-abstract patterns of and for living and dying which are identifiable in all cultures:

Answer 27

cultural universal

Question 28

the two basic types of associations that were prevalent in 19th century American were:

Answer 28

professional & trade

Question 29

this person was a traveling salesman who went from town to town selling embalming products

Answer 29

drummer

Question 30

the science of vital statistics is called:

Answer 30

demographics

Question 31

the first code of ethics for funeral directors was created in this city:

Answer 31

Chicago