Test 4 Flashcards
Define Empathy
Ability to understand what a patient is feeling because you have experienced the same things
Define sympathy
Acknowledging patient feelings and difficulties even though you have not had the same experience or can’t really imagine being in the persons position
List the 5 stages of Grief
Denial Anger Bargaining Depression Acceptance
What does HIPAA stand for?
Health Insurance Portability and Accountability Act
List the 4 styles of letters
Block style, modified block style, modified with indented paragraph, simplified letter
Describe wave scheduling
All patients arrive on the hour every hour and are seen in order of arrival
Describe modified wave scheduling
First half hour allotted for patient arrival, the second half of the hour patients are seen in order of arrival
What types of facilities use Open Hour scheduling
Walk-in clinics and Urgent Care
Capital Equipment costs > than $_________
$500
In what year was HIPAA passed into law?
1996
Where would complaints related to HIPAA be addressed to?
U.S. Dept. of Health and Human Services
Privacy Regulations
Transaction Standards
Security Regulations
are all parts of what?
HIPAA
Human Dignity Confidentiality Honor Continued Study and Responsibility to Improved Community are all sections of:
AAMA Code of Ethics
When would a DPOA be used?
When a patient becomes physically or mentally incapacitated
What is the name of the act that allows a person 18 years or older and of sound mind to make a gift of any or all parts of his body for the purposes of organ transplantation or medical research?
Uniform Anatomical Gift Act
A living will is made in advance by a patient and states which forms of _________________, and _______________________ support is intended to prolong the patient’s life can or cannot be used
Treatment
Nutritional
What is the Patient Self-Determination Act?
Health care institutions must encourage patients to make advance decisions regarding the type of care and services they wish to have or deny if they are unable to make their own decisions
Describe informed consent
Patients must be instructed about the possible consequences of having and of nt having certain treatment and procedures
What is the term that describes a patients right to refuse treatment. Different religions and ethnic groups must be accomodated
Right to Refuse Treatment
Define Misfeasance
Performing Lawful Acts in an Illegal/Improper Manner
Define Nonfeasnce
Being Negligent or Ignoring performance of a necessary lawful act
Define Malfeasance
Performing an wrongful or illegal act
List the 4 main types of malpractice insurance often purchased by physicians
Occurrence
Claims-made
Tail Coverage
Prior act
What does Res Ipsa Loquitur mean?
The thing speaks for itself