Test 1 1112 Flashcards
What are the entry level skills
Polishing, sealants, fluorides, dental dam, impressions, desensitization, radiographs…
Advanced skills
Preventative, prosthodontics, orthodontics
In order to work what requirements must you meet
Be competent and cada authorized
Who is allowed to prescribe treatment
Dentist only
Are you allowed to use advanced skills while you are learning them
No you must have a full certification
What is Cadas job
Protect the public
What does cdac do
Accredits schools
What are qualities of a dental assistant
Dedication, attitude, responsibility, initiative, teamwork
What is the duty of a supply person
A rep who calls regarding reorders
What is the duty of a detail person
Sell products and provide information
What is the duty of a equipment technician
Fix and install equipment
Can you do an x ray while the dentist is not in the office
No
What is a dental hygienists scope of practice
Scaling and root planing
Describe ethics
What you should do (autonomy, nonmaleficience, beneficence)
Describe law
What you must do to avoid consequences
What are the steps of a ethical dilemma
List alternatives, determine what is at stake, rank alternatives, choose a course of action
What are the 4 Ds of a lawsuit
Duty of care, dereliction, direct cause, damages
Res ipsa loquitor
Action or fault that speaks for itself
What is abandonment
Stop giving care without warning
What is a patient of care
A patient who has been seen and given a treatment plan
May patients of care be abandoned
No
May patients of care be abandoned
No
Who owns patient records
Dentist
Describe peer pressure
The pressure to fit in (may be positive or negative)
Conflict styles
Avoidance, giving in, standing ground, compromising, collaboration
Describe closed communication
Yes or no questions
Describe open communication
Require the patient to give more info (5 Ws)
Describe subjective fear
Based on hearing other people’s opinions
Describe objective fear
Fear built around personal experience
Describe software
Introduces data to the hardware
Describe memory
Stores temporary data
Describe input
Keyboard and mouse
Describe cpu
The central processing unit (the brain)
Describe buffer time
Time reserved for emergency and quick additional appointments
Describe downtime
Time while the dentist is waiting for anesthetic
What is a call list
List of patients that can be called to fill in for cancellations and extra time
What is an increment
Unit of time
Describe the reorder point
A minimum amount you can have before you need to reorder a type of supply
Describe lead time
The time before a product will arrive
What is back order
When the supplier of a product has delays
What is shelf life
How long before a product must be used
What are consumables
Supplies that are used up
What are expendables
Products that are used and replaceable
What are non expendables
Equipment that will be replaced one day
Major equipment
Expensive to replace
Accounts recieveable
Money owed to the office
Accounts payable
Money the office owes
What is overhead
Expenses to keep the office running
Usual fee
Flat rate
Customary fee
Within a range of similar treatment at different clinics
Reasonable fee
A specific fee (unique but reasonable)
What does the subscriber do
Receives treatment
Group
All the parties that have negotiated insurance rates
Carrier
The insurance company that pays claims
What is the provider
The dental office
Describe how to have a job interview
Proper appearance, professionalism, listening, on time, concise
