Test 1 1112 Flashcards

1
Q

What are the entry level skills

A

Polishing, sealants, fluorides, dental dam, impressions, desensitization, radiographs…

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2
Q

Advanced skills

A

Preventative, prosthodontics, orthodontics

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3
Q

In order to work what requirements must you meet

A

Be competent and cada authorized

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4
Q

Who is allowed to prescribe treatment

A

Dentist only

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5
Q

Are you allowed to use advanced skills while you are learning them

A

No you must have a full certification

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6
Q

What is Cadas job

A

Protect the public

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7
Q

What does cdac do

A

Accredits schools

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8
Q

What are qualities of a dental assistant

A

Dedication, attitude, responsibility, initiative, teamwork

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9
Q

What is the duty of a supply person

A

A rep who calls regarding reorders

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10
Q

What is the duty of a detail person

A

Sell products and provide information

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11
Q

What is the duty of a equipment technician

A

Fix and install equipment

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12
Q

Can you do an x ray while the dentist is not in the office

A

No

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13
Q

What is a dental hygienists scope of practice

A

Scaling and root planing

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14
Q

Describe ethics

A

What you should do (autonomy, nonmaleficience, beneficence)

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15
Q

Describe law

A

What you must do to avoid consequences

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16
Q

What are the steps of a ethical dilemma

A

List alternatives, determine what is at stake, rank alternatives, choose a course of action

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17
Q

What are the 4 Ds of a lawsuit

A

Duty of care, dereliction, direct cause, damages

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18
Q

Res ipsa loquitor

A

Action or fault that speaks for itself

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19
Q

What is abandonment

A

Stop giving care without warning

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20
Q

What is a patient of care

A

A patient who has been seen and given a treatment plan

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21
Q

May patients of care be abandoned

A

No

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22
Q

May patients of care be abandoned

A

No

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23
Q

Who owns patient records

A

Dentist

24
Q

Describe peer pressure

A

The pressure to fit in (may be positive or negative)

25
Q

Conflict styles

A

Avoidance, giving in, standing ground, compromising, collaboration

26
Q

Describe closed communication

A

Yes or no questions

27
Q

Describe open communication

A

Require the patient to give more info (5 Ws)

28
Q

Describe subjective fear

A

Based on hearing other people’s opinions

29
Q

Describe objective fear

A

Fear built around personal experience

30
Q

Describe software

A

Introduces data to the hardware

31
Q

Describe memory

A

Stores temporary data

32
Q

Describe input

A

Keyboard and mouse

33
Q

Describe cpu

A

The central processing unit (the brain)

34
Q

Describe buffer time

A

Time reserved for emergency and quick additional appointments

35
Q

Describe downtime

A

Time while the dentist is waiting for anesthetic

36
Q

What is a call list

A

List of patients that can be called to fill in for cancellations and extra time

37
Q

What is an increment

A

Unit of time

38
Q

Describe the reorder point

A

A minimum amount you can have before you need to reorder a type of supply

39
Q

Describe lead time

A

The time before a product will arrive

40
Q

What is back order

A

When the supplier of a product has delays

41
Q

What is shelf life

A

How long before a product must be used

42
Q

What are consumables

A

Supplies that are used up

43
Q

What are expendables

A

Products that are used and replaceable

44
Q

What are non expendables

A

Equipment that will be replaced one day

45
Q

Major equipment

A

Expensive to replace

46
Q

Accounts recieveable

A

Money owed to the office

47
Q

Accounts payable

A

Money the office owes

48
Q

What is overhead

A

Expenses to keep the office running

49
Q

Usual fee

A

Flat rate

50
Q

Customary fee

A

Within a range of similar treatment at different clinics

51
Q

Reasonable fee

A

A specific fee (unique but reasonable)

52
Q

What does the subscriber do

A

Receives treatment

53
Q

Group

A

All the parties that have negotiated insurance rates

54
Q

Carrier

A

The insurance company that pays claims

55
Q

What is the provider

A

The dental office

56
Q

Describe how to have a job interview

A

Proper appearance, professionalism, listening, on time, concise