Terms of Integration

Question 1

Assumption Log

Answer 1

Documents assumptions and constraints, typically flows from business case, evolves throughout project life cycle. Assumptions are: factors considered to be true real or certain.

Question 2

T-Based Skillsets

Answer 2

Broad - ability to work outside core discipline;

Deep – functional area, discipline or specialty

Question 3

Net Present Value NPV

Answer 3

The sum of the present values of the future cash inflows MINUS the project investment. NOTE: the present values are calculated by using the COF.

Question 4

5 techniques for resolving conflict – situational

Answer 4

withdraw/avoid - retreats from or postpones the issues; does not resolve the conflict
Smooth/accommodate - temporary, emphasizes agreement but does not resolve the conflict
Compromise/reconcile (lose/lose) - resolves conflict by seeking quick resolution but requiring each side to ‘give up’ something; may not completely resolve the conflict.

Question 5

5 techniques for resolving conflict – situational

Answer 5

withdraw/avoid - retreats from or postpones the issues; does not resolve the conflict
Smooth/accommodate - temporary, emphasizes agreement but does not resolve the conflict
Compromise/reconcile (lose/lose) - resolves conflict by seeking quick resolution but requiring each side to ‘give up’ something; may not completely resolve the conflict.
Force/direct (win/lose) - exerting one’s viewpoint
Problem solve/collaborate (win/win) - addresses the conflict directly to gain commitment (also known as ‘confrontational’)

Question 6

Issue log

Answer 6

Gets created on Direct and Manage project work