Term 2 Topic 2.5 - Professionalism and ethics

Question 1

Provide a term for the following:

A moral set of values / principles that guide behaviour

Answer 1

ethics

Question 2

Provide a term for the following:

Ethics that relate to how a company and the individual workers conduct their business

Answer 2

business ethics

Question 3

Provide a term for the following:

A set of behaviours that is expected in the business environment

Answer 3

professionalism

Question 4

Provide a term for the following:

A set of rules outlining the social norms, rules and responsibilities of a business.

Answer 4

code of conduct

Question 5

Provide a term for the following:

A DOCUMENT that outlines the mission and values of the business and how management should approach problems

Answer 5

Code of ETHICS

Question 6

Name some of the 12 ETHICAL business principles

Answer 6

1) Be honest
2) Have integrity
3) Keep promises
4) Be loyal
5) Be fair
6) Be concerned for others
7) Respect others
8) Obey the law
9) Commit to excellence
10) Lead well
11) Uphold morale
12) Be accountable

Question 7

There are 4 theories of ETHICS in business. Name them.

Answer 7

1) Utilitarianism
2) Kantian deontology
3) Rights theory
4) Ethical relativism

Question 8

What is UTILITARIANISM?

Answer 8

Theory that actions are right if they are useful and for the benefit of the majority

Question 9

What is KANTIAN DEONTOLOGY?

Answer 9

Judges how moral an action is based on how well that action sticks to the rules

Question 10

What is RIGHTS THEORY?

Answer 10

Theory relating to the legal and social rights that form the rules of what people are allowed to do

Question 11

What is the ETHICAL RELATIVISM?

Answer 11

Theory that actions can be right OR wrong depending on the society in which they take place

Question 12

GOOD decisions are …

Answer 12

-ethical
-good for the majority
-saves money
-achieve what needs to be done
-can ease stress and worry
-consider the rights of others

Question 13

BAD decisions are…..

Answer 13

*unethical
*only favour a few
*can cost a lot of money
*don’t achieve what should have been done
*causes stress and worry
*ignore the rights of others

Question 14

ETHICAL BUSINESS PRACTICES:
-Prevent work time and resources being
used for …(a)… use
-Follow a code of ethics and a code of ..(b)..
-Management makes …(c)… decisions
-Provide all info, being … (d.)..
-Act strongly against sexual ..(e)
-Create a …(f) working environment
-Offer ..(g) .. prices in all areas
-Clamp down on fraud, ..(h).. and bribes
- Avoid nepotism and promote from …(i)

Answer 14

a) personal
b) conduct
c) ethical
d) transparent
e) harassment
f) safe
g) fair
h) corruption
i) within the company

Question 15

What are the ADVANTAGES of ethical business practices?

Answer 15

Build a GOOD reputation
Create LOYAL customers
Keep staff MORALE high
Boost INVESTOR confidence

Question 16

Give any 2 differences between GOOD and BAD decisions

Answer 16

GOOD:
-ethical
-good for the majority
-saves money
-achieve what needs to be done
-can ease stress and worry
-consider the rights of others

BAD:
*unethical
*only favour a few
*can cost a lot of money
*don’t achieve what should have been done
*causes stress and worry
*ignore the rights of others

Question 17

Read question 4 (4.1 - 4.4) and say whether the behaviour is ethical OR unethical. Give a reason for your answer.

Answer 17

Read pg 165. Answer is 4 (4.1 - 4.4)

Question 18

Describe how ETHICAL business practices benefit a business

Answer 18

Read pg 165. Answer is number 3

Question 19

What are these theories of:
1) Utilitarianism
2) Kantian deontology
3) Ethical realtivism
4) Rights theory

Answer 19

These are all theories of ETHICS