Tell me about a time when you had to change your service approach to meet a customer’s needs and expectations - how did you do this? Flashcards
When the customer doesn't understand what they must do when exchanging information, it is best to email them and explain to them, if they do not understand, create a guide using screenshots and arrows and guide them.
1
Q
Tell me about a time when you had to change your service approach to meet a customer’s needs and expectations - how did you do this?
A
When the customer doesn’t understand what they must do when exchanging information, it is best to email them and explain to them, if they do not understand, create a guide using screenshots and arrows and guide them.
