How is your service approach different when dealing with your internal customers to your external customers? Flashcards
When dealing with internal customers, it is best to get straight to the point of fixing an issue they are having. As we both have knowledge of CNTWs policies and procedures and are well-trained, we can both communicate effectively in order to get the job done. However, within our role as a System Admin, we do not interact with external customers. However, by directly helping CNTWs internal customers, they can be more focused on their duties as medical staff as we optimize their workflow by clea
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Q
How is your service approach different when dealing with your internal customers to your external customers?
A
When dealing with internal customers, it is best to get straight to the point of fixing an issue they are having. As we both have knowledge of CNTWs policies and procedures and are well-trained, we can both communicate effectively in order to get the job done. However, within our role as a System Admin, we do not interact with external customers. However, by directly helping CNTWs internal customers, they can be more focused on t
