Techniques 21-30 Flashcards
What is the objective of a Focus Group?
It establishes a defined purpose for the focus group. Questions and discussios are facilitated with the intent of meeting the objective.
What is the role of a Focus Group Moderator?
Moderator guides the discussions, follows a prepared script of issues, and ensures that the focus group objective is met.
What is the purpose of a Functional Decomposition?
To break down a complex concept into smaller, managable parts that can be analyzed independently.
When to stop the Functional Decomposition?
When a BA has just enough information to be able to use the outcomes to solve other tasks.
What is a Glossary?
It’s a list of terms with agreed definitions revelant to a business domain.
When to include a term in a Glossary?
If the term:
- is unique
- has multiple definitions
- its definition is outside a common understanding
- has a high chance of misundertanding
What’s an interface?
It is a connection between two solutions to exchange information.
What information Interface Analysis defines?
- Who will use the interface
- What information will be exchanged (and its volume)
- When the exchange will happen (and how frequently)
- Where the exchange will occur
- Why the interface is needed
- How the interface should be implemented
What is the purpose of an Interview?
- To elicit and document information in a direct communication by asking question of each participating interviewee.
- To build rapport and trust between a BA and the stakeholders.
What are the basic types of Interviews?
- Structed - with a predefined set of questions.
- Unstructured - no predefined set of question. Questions vary depending on responses and interactions.
What’s an Item Tracking used for?
To capture and assign responsibility for issues and stakeholder concerns. Each item must be tracked from the creation to agreed resolution.
What is Lessons Learned technique used for?
Lessons Learned is used to generate and document successes, failures, opportunities for improvement, and recommendations for future projects or project phases.
What are the possible attributes of an Item record?
For example:
- Item identifier
- Summary
- Category
- Type
- Date identified
- Identified by
- Impact
- Priority
- and more.
What is the desired Lessons Learned format?
It can be of any format that is acceptable by the key stakeholders. It can be either formal facilitated meetings, or informal working sessions.
What is a metric?
A metric is a quantifiable level of indicator at a specific point in time used to measure progress.