Techniques 21-30 Flashcards

1
Q

What is the objective of a Focus Group?

A

It establishes a defined purpose for the focus group. Questions and discussios are facilitated with the intent of meeting the objective.

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2
Q

What is the role of a Focus Group Moderator?

A

Moderator guides the discussions, follows a prepared script of issues, and ensures that the focus group objective is met.

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3
Q

What is the purpose of a Functional Decomposition?

A

To break down a complex concept into smaller, managable parts that can be analyzed independently.

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4
Q

When to stop the Functional Decomposition?

A

When a BA has just enough information to be able to use the outcomes to solve other tasks.

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5
Q

What is a Glossary?

A

It’s a list of terms with agreed definitions revelant to a business domain.

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6
Q

When to include a term in a Glossary?

A

If the term:
- is unique
- has multiple definitions
- its definition is outside a common understanding
- has a high chance of misundertanding

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7
Q

What’s an interface?

A

It is a connection between two solutions to exchange information.

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8
Q

What information Interface Analysis defines?

A
  • Who will use the interface
  • What information will be exchanged (and its volume)
  • When the exchange will happen (and how frequently)
  • Where the exchange will occur
  • Why the interface is needed
  • How the interface should be implemented
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9
Q

What is the purpose of an Interview?

A
  1. To elicit and document information in a direct communication by asking question of each participating interviewee.
  2. To build rapport and trust between a BA and the stakeholders.
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10
Q

What are the basic types of Interviews?

A
  1. Structed - with a predefined set of questions.
  2. Unstructured - no predefined set of question. Questions vary depending on responses and interactions.
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11
Q

What’s an Item Tracking used for?

A

To capture and assign responsibility for issues and stakeholder concerns. Each item must be tracked from the creation to agreed resolution.

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12
Q

What is Lessons Learned technique used for?

A

Lessons Learned is used to generate and document successes, failures, opportunities for improvement, and recommendations for future projects or project phases.

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13
Q

What are the possible attributes of an Item record?

A

For example:
- Item identifier
- Summary
- Category
- Type
- Date identified
- Identified by
- Impact
- Priority
- and more.

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14
Q

What is the desired Lessons Learned format?

A

It can be of any format that is acceptable by the key stakeholders. It can be either formal facilitated meetings, or informal working sessions.

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15
Q

What is a metric?

A

A metric is a quantifiable level of indicator at a specific point in time used to measure progress.

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16
Q

What are the traits of a good indicator?

A

A good indicator is:
- Clear: precise and unambiguous
- Relevant: appriopriate to the concern
- Economical: available at a reasonable cost
- Adequate: provides a sufficient basis on which to assess performance
- Quantifiable: can be independently validated
- Trustworthy and Credible: based on evidence and research

17
Q

What is a Mind Mapping?

A

It is technique used to capture thoughts and ideas of a complex concept in a creative way. It uses unstructurized diagram that incorporates topics, sub-topics and uses words, images, colour, and connected relationships.

18
Q

What is captured by the Non-Functional Analysis?

A

Non-Functional Analysis captures how well the solution must perform. It specifies criteria, identify constraints, or describe quality attributes.

19
Q

What is the relation between Functional and Non-Functional requirements?

A

Non-Functional requirements may augment Functional requirements,