Techniques 1-10 Flashcards

1
Q

What are analysis techniques?

A

Techniques are methods business analysts use to perform business analysis tasks

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2
Q

What are the acceptance criteria?

A

Acceptance criteria are used to define the requirements, outcomes, or conditions that must be met in order fora solution to be considered acceptable to key stakeholders.

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3
Q

What are the evaluation criteria?

A

Evaluation criteria are the measures used to assess a set of requirements in order to choose between multiple solutions.

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4
Q

What is a backlog and when is it used?

A

The backlog is used to record, track, and prioritize remaining work items.

A backlog occurs when the volume of work items to be completed exceeds the capacity to complete them.

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5
Q

Balanced Scorecard - definition

A

The balanced scorecard is used to manage performance in any business model, organizational structure, or business process.

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6
Q

What are the dimensions of balanced scorecard?

A

It is composed of four dimensions:
• Learning and Growth,
• Business Process,
• Customer,
• Financial.

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7
Q

For what purpose are benchmarking and market analysis conducted?

A

Benchmarking and market analysis are conducted to improve organizational operations, increase customer satisfaction, and increase value to stakeholders.

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8
Q

Brainstorming - definition

A

Brainstorming is a way to creative thinking about a problem. The aim of brainstorming is to produce numerous new ideas, and to derive from them themes for further analysis.

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9
Q

Business capability analysis - definition

A

Business capability analysis provides a framework for scoping and planning by generating a shared understanding of outcomes, identifying alignment with strategy, and providing a scope and prioritization filter.

Business capability analysis describes what an enterprise, or part of an enterprise, is able to do.

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10
Q

What are business capabilities?

A

Business capabilities describe the ability of an enterprise to act on or transform something that helps achieve a business goal or objective.

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11
Q

Business Case - definition

A

A business case provides a justification for a course of action based on the benefits to be realized by using the proposed solution, as compared to the cost, effort, and other considerations to acquire and live with that solution.

A business case captures the rationale for undertaking a change.

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12
Q

What does Business Model Canvas describe?

A

A business model canvas describes how an enterprise creates, delivers, and captures value for and from its customers.

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13
Q

What is business rule analysis used for?

A

Business rules analysis is used to identify, express, validate, refine, and organize the rules that shape day-to-day business behaviour and guide operational business decision making.

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14
Q

What is Collaborative Games used for?

A

Collaborative games encourage participants in an elicitation activity to collaborate in building a joint understanding of a problem or a solution.

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