Business analysis planning and monitoring 1-3 Flashcards
The business analysis approach should:
Align to the overall goals of the change
Coordinate activities and deliverables of the overall change
Include tasks to manage any risks
Select techniques and tools
What is business analysis approach inputs?
Needs - The business analysis approach is shaped by the problem or opportunity faced by the organization. It is necessary to consider what is known about the need at the time of planning, while acknowledging that understanding evolves throughout business analysis activities.
What are business analysis approach elements?
Planning Approach
Formality and Level of Detail of Business Analysis Deliverables
Business Analysis Activities
Timing of Business Analysis Work
Complexity of Risk
Acceptance
What is the difference between predictive and adaptive business analysis approach?
Predictive - define before implementation, more formal, like a waterfall. Adaptive approach is like an agile.
What are BA activities in the Business Analysis Approach Plan?
- define tasks needed to be done to deliver the value
- split work into iterative time periods
- find similar from the past
- specify the timing of BA work
What affects the complexity of the Business Analysis Approach Plan?
Size of the change
Quantity of affected business areas
Geographic and cultural conditions
Technological tricks
Any other dangers
What affects the risk of the Business Analysis Approach Plan?
Experience of the BA and level of his domain knowledge
Ability to express needs by stakeholders
Attitude of stakeholders to the change and their involvement in it
Type of methodology, techniques and practices identified at the beginning
Cultural norms of the organization
Guidelines and tools in the Business Analysis Approach Plan
Business Analysis Performance Assessment
Business Policies
Expert judgement
Methodologies and frameworks
Stakeholder Engagement Approach
Output of the Business Analysis Approach Planning
Determining the initiatives that will be undertaken, the work schedule, people responsible for specific tasks and techniques that will be used. Also choosing which approach is better: predictive or adaptive.
The stakeholder engagement plan should:
Determine the approach to specific stakeholders and develop the best way to cooperate effectively
Identify all key and involved people
Predict that a specific approach to cooperation can change
What are stakeholder engagement plan inputs?
Needs - Understanding the business needs and the areas to which they relate
Business Analysis Approach
What are stakeholder engagement plan elements?
Perform Stakeholder Analysis
Define Stakeholder Collaboration
Stakeholder Collaboration Needs
What stakeholder analysis must contain?
Identify stakeholders on which the change influence
Appropriate understanding of the needs
Carried out many times over the project
What needs to be defined about stakeholder collaboration?
Time, frequency and location of meetings
Tools used, e.g., Wiki documents
The method of providing value
Stakeholder preferences
What are stakeholder communication needs?
What must to be communicated
When communication should occur
What is the appropriate method of providing business value
Who should participate in the meetings
The level of communication formalities
Guidelines and tools in the Engagement Stakeholder Plan
Business Analysis Performance Assessment
Change Strategy
Current State Description
Output of the Stakeholder Engagement Plan
The stakeholder engagement approach includes a list of stakeholders along with their characteristics, roles, impact and attitude to change. The method of communication chosen should also be defined to achieve effective collaboration.
The business analysis governance plan determines:
How the Business Analyst’s activities will be targeted and prioritized
What does the change implementation process look like?
Who is responsible for analyzing the proposed changes
Who has the authority to accept the proposed changes
How changes will be documented and communicated
What are business analysis governance plan inputs?
Business Analysis Approach and Stakeholder Engagement Approach - It is necessary to take into account the discussed approach to business analysis and stakeholder engagement, so that it is consistent with the approach to cooperation with stakeholders
What are business analysis governance plan elements?
Perform Decision Making process
Change Control Process
Plan Prioritization Approach
Plan for Approvals
What is the decision making process in business analysis governance and who participates in it?
The decision-making process defines what happens when teams cannot reach consensus, by identifying escalation paths and key stakeholders who hold final decision-making authority.
Participates:
participants of a discussion
subject matter expert
reviewer of information
approver of decision
What Change Control Process in Business Analysis Governance includes?
The process for requesting changes and elements of it
The elements of the change request
How changes will be prioritized, documented and communicated
Who will perform the impact analysis
Who will authorize changes
What Prioritization Approach in Business Analysis Governance determines?
Formality and rigor of the prioritization process,
Participants who will be involved in prioritization, stakeholders who will have a role
Process for deciding how prioritization will occur
Criteria to be used for prioritization, e.g., cost, risk, value
What does it mean Approval in Business Analysis Governance?
Approval means that the change has been discussed with stakeholders, and its content is accurate, adequate and sufficient to be able to implement it. When planning the approval process, business analysts should take into account the culture and policy of the organization.
Guidelines and tools in the Business Analysis Governance
Business Analysis Performance Assessment
Business Policies (defines the limits, e.g., in contracts)
Current State Description (provides the context)
Legal/Regulatory Information (legislative rules or regulations)
What is the output of the Business Analysis Governance Planning?
The result is a management approach that identifies stakeholders, determines who will be responsible for decision making and prioritization, and the change proposal approval process.
