Teamworking

Question 1

What is workplace diversity?

Answer 1

means that a company hires a wide range of diverse individuals

diversity of gender / race / ethnicity / age / education

Question 2

what are some advantages of a diverse team?

Answer 2

different ideas and new ways of thinking

differing backgrounds brings differing experiences

Question 3

Please define inclusion in the workplace?

Answer 3

work environment where all are treated fairly and respectfully

Equal access to opportunities and resources

Question 4

why is diversity important in the workplace?

Answer 4

brings different perspectives and ideas to the company

Question 5

what is unconscious bias?

Answer 5

underlying attitudes and stereotypes that people unconsciously attribute to another person

Question 6

Explain what equal opportunity is?

Answer 6

Ensuring everyone has an equal chance to take opportunities and to make full use of opportunities on offer to fulfill potential

Question 7

What is the Equality Act 2010?

Answer 7

A Discrimination Law which protects individuals from unfair treatment and promotes a fair and equal society

Provides legal framework to protect rights of individuals and advance equality

Question 8

What is meant by teamworking?

Answer 8

Co-operative effort by a group of people to achieve a common goal

Question 9

what makes good / effective teamwork?

Answer 9

1) common sense of purpose
2) clear understanding of team objectives
3) Resources to achieve objectives
4) Mutual respect
5) Mutual trust
6) willingness to speak openly
7) range of skills
8) valuing members strengths / weaknesses

Question 10

what are the benefits of team working?

Answer 10

Shared workload
improved productivity
improved quality

Question 11

Whats the difference between a team and a committee?

Answer 11

Committee - body of people appointed for a function

team - group of people aiming for a common goal

Question 12

How would you go about selecting the right people to join your team?

Answer 12

1) understand the task - what skills / experience required
2) review existing team - what have you already got
3) select new team members to fill shortfall
4) ensure new team members fit with existing team

Question 13

How would you deal with an inexperienced team member?

Answer 13

Encourage and motivate
constructive feedback
provide support where needed

Question 14

How do you promote open discussions within your team?

Answer 14

Create calm and relaxed environment for meetings
promote the ‘ there are no silly questions’ culture
encourage involvement from all parties

Question 15

Why might a team fail?

Answer 15

• poor selection of team members that do not meet skills required to achieve objective
• inadequate resource
• poor leadership
• conflicting personalities

Question 16

Do you know any theoretical models relating to teams?

Answer 16

Tuckmans Theory

Question 17

How do you actively challenge unconscious bias?

Answer 17

be mindful of the language I use in the workplace

facilitate discussions and providing training sessions

Question 18

What is discrimination?

Answer 18

Treating a person unfairly because of who they are or because they possess certain characteristics

Question 19

What key legislation is related to teamworking?

Answer 19

Equality Act 2010

Human Rights Act 1998

Question 20

What did the Equality Act 2008 replace?

Answer 20

Replaced and merged a number of acts

• Equal pay act
• sex discrimination act
• race relations act

Question 21

How many protected Characteristics are there?

Answer 21

9

Question 22

What are the protected characteristics?

Answer 22

1) Age
2) Disability
3) Gender reassignment
4) Marriage
5) Maternity
6) Race
7) Religion
8) Sex
9) Sexual Orientation

Question 23

How do you practice being inclusive?

Answer 23

Challenge stereotypes
avoid assumptions
connect with colleagues
take advantage of social groups

Question 24

What does IEQM stand for?

Answer 24

Inclusive Employer Quality Mark

Question 25

What is the purpose of the Inclusive Employer Quality Mark?

Answer 25

Aims to drive behaviour change by encouraging all organisation to look at their employment practices and have inclusivity at the heart of what they do

Question 26

What are the 4 key principles of inclusivity?

Answer 26

1) Leadership and Vision
2) Recruitment
3) Staff Development
4) Culture

Question 27

How do you empower team members?

Answer 27

• Ask their input
• Ask for their ideas
• Reinforce positive feedback
• stretch their capabilities
• Mentor
• trust

Question 28

Why do we have teams?

Answer 28

To ensure clients needs are handled project to project
to make sure workloads are not stretched
to track progress

Question 29

What are the characteristics of an effective team?

Answer 29

• Clear defined roles
• Effective communication
• Mutual respect
• Shared goals
• Participation

Question 30

What are the 9 team roles carried out by Belbin in 1970’s?

Answer 30

• Shaper - great communication skills
• Implementer - practical, well organised
• Completer - perfectionists, neat
• Coordinator - listeners, delegators
• Team Worker - popular in teams, supportive
• Resource Investigator - great negotiating / networking
• Monitor Evaluator - critical thinkers, cautious
• Specialist - expert knowledge, indispensable
• Plants - introverts, work alone, original approach