Teamworking Flashcards
What is workplace diversity?
means that a company hires a wide range of diverse individuals
diversity of gender / race / ethnicity / age / education
what are some advantages of a diverse team?
different ideas and new ways of thinking
differing backgrounds brings differing experiences
Please define inclusion in the workplace?
work environment where all are treated fairly and respectfully
Equal access to opportunities and resources
why is diversity important in the workplace?
brings different perspectives and ideas to the company
what is unconscious bias?
underlying attitudes and stereotypes that people unconsciously attribute to another person
Explain what equal opportunity is?
Ensuring everyone has an equal chance to take opportunities and to make full use of opportunities on offer to fulfill potential
What is the Equality Act 2010?
A Discrimination Law which protects individuals from unfair treatment and promotes a fair and equal society
Provides legal framework to protect rights of individuals and advance equality
What is meant by teamworking?
Co-operative effort by a group of people to achieve a common goal
what makes good / effective teamwork?
1) common sense of purpose
2) clear understanding of team objectives
3) Resources to achieve objectives
4) Mutual respect
5) Mutual trust
6) willingness to speak openly
7) range of skills
8) valuing members strengths / weaknesses
what are the benefits of team working?
Shared workload
improved productivity
improved quality
Whats the difference between a team and a committee?
Committee - body of people appointed for a function
team - group of people aiming for a common goal
How would you go about selecting the right people to join your team?
1) understand the task - what skills / experience required
2) review existing team - what have you already got
3) select new team members to fill shortfall
4) ensure new team members fit with existing team
How would you deal with an inexperienced team member?
Encourage and motivate
constructive feedback
provide support where needed
How do you promote open discussions within your team?
Create calm and relaxed environment for meetings
promote the ‘ there are no silly questions’ culture
encourage involvement from all parties
Why might a team fail?
- poor selection of team members that do not meet skills required to achieve objective
- inadequate resource
- poor leadership
- conflicting personalities
Do you know any theoretical models relating to teams?
Tuckmans Theory
How do you actively challenge unconscious bias?
be mindful of the language I use in the workplace
facilitate discussions and providing training sessions
What is discrimination?
Treating a person unfairly because of who they are or because they possess certain characteristics
What key legislation is related to teamworking?
Equality Act 2010
Human Rights Act 1998
What did the Equality Act 2008 replace?
Replaced and merged a number of acts
- Equal pay act
- sex discrimination act
- race relations act
How many protected Characteristics are there?
9
What are the protected characteristics?
1) Age
2) Disability
3) Gender reassignment
4) Marriage
5) Maternity
6) Race
7) Religion
8) Sex
9) Sexual Orientation
How do you practice being inclusive?
Challenge stereotypes
avoid assumptions
connect with colleagues
take advantage of social groups
What does IEQM stand for?
Inclusive Employer Quality Mark
What is the purpose of the Inclusive Employer Quality Mark?
Aims to drive behaviour change by encouraging all organisation to look at their employment practices and have inclusivity at the heart of what they do
What are the 4 key principles of inclusivity?
1) Leadership and Vision
2) Recruitment
3) Staff Development
4) Culture
How do you empower team members?
- Ask their input
- Ask for their ideas
- Reinforce positive feedback
- stretch their capabilities
- Mentor
- trust
Why do we have teams?
To ensure clients needs are handled project to project
to make sure workloads are not stretched
to track progress
What are the characteristics of an effective team?
- Clear defined roles
- Effective communication
- Mutual respect
- Shared goals
- Participation
What are the 9 team roles carried out by Belbin in 1970’s?
- Shaper - great communication skills
- Implementer - practical, well organised
- Completer - perfectionists, neat
- Coordinator - listeners, delegators
- Team Worker - popular in teams, supportive
- Resource Investigator - great negotiating / networking
- Monitor Evaluator - critical thinkers, cautious
- Specialist - expert knowledge, indispensable
- Plants - introverts, work alone, original approach
