Teams

Question 1

Team

Answer 1

People who come together to achieve a clear goal they have participated in defining and are governed by clear rules.

Question 2

Team Development

Answer 2

Forming - coming together
Storming - conflict arises
Norming - developing rules to resolve conflict
Performing - high achievement and goal commitment
Adjourning - team disbands

Question 3

Groupthink

Answer 3

Team members commit to a course of action rather than considering alternatives. Result of high cohesion, pressure to reach consensus, limited information, isolation and/or a leader who promotes the solution as the only option.

Question 4

Effective Teams

Answer 4

Understand and have high commitment to goals, can turn communication into ideas and manage group dynamics.

Question 5

Team Failure

Answer 5

Result of a lack of goals (group not team), little empowerment, unclear objectives, poor leadership/team development, excessive requirements and lack of skill.

Question 6

Minority Influence

Answer 6

New ideas reflect the minority. This must occur for organisations to change.

Question 7

Group Diversity

Answer 7

Allows for greater expertise and the development of new ideas and perspectives.

Question 8

Categorisation

Answer 8

Minimises in-group differences and maximises out-group differences

Question 9

Team Decision Making

Answer 9

Requires understanding, shared plans and clear goals.

Question 10

Team Effectiveness Model

Answer 10

1a. Defining (goals/objectives)
1b. Action (how goals will be achieved)
1c. Interpersonal (motivation, conflict etc)
2 Moderators (task interdependence and team size)
3 Team effectiveness - outputs meet or exceed standards of quality, quantity and timeliness while enhancing wellbeing and satisfaction of employees.