Teams

Question 1

collection of people brought together to apply their individual skills to a common project or goal

Answer 1

team

Question 2

distribution of power across all levels of the organization

Answer 2

decentralization

Question 3

consists of three or more people who work independently to attain organizational goals

Answer 3

group

Question 4

shared belief held by team members whether it is safe enough to trust each other well enough to take risk

Answer 4

psychological safety

Question 5

what is the most important component of an effective team

Answer 5

psychological safety

Question 6

what are the steps of Tuckman’s Model of Team Development

Answer 6

forming, storming, norming, performing, adjourning

Question 7

stage when members meet, get to know each other, find where they fit in team structure

Answer 7

forming

Question 8

stage when tensions may arise, different personalities clash leading to tension/conflict

Answer 8

storming

Question 9

stage when the team resolves conflict and begins to work together, become more cohesive

Answer 9

norming

Question 10

stage when the team is invested toward achieving its goals and operates as a unit

Answer 10

performing

Question 11

stage when individuals either leave the team or have no reason to be in further contact

Answer 11

adjourning

Question 12

method of understanding organizational change by illustrating where change is relatively stable and where is becomes volatile

Answer 12

punctuated equilibrium

Question 13

informal rules of behavior that govern the team

Answer 13

norms

Question 14

degree to which team members connect with each other

Answer 14

cohesion

Question 15

interaction that makes total amount of work produced by a team greater than the amount of work produced by individuals working independently

Answer 15

synergy

Question 16

degree to which certain factors contribute to team effectiveness

Answer 16

process gains

Question 17

factors that detract from team effectiveness

Answer 17

process losses

Question 18

reduced effort people exert in a team compared to the amount they supply when working independently

Answer 18

social loafing/free riding

Question 19

accessing the internet for personal use while pretending to be working

Answer 19

cyberloafing

Question 20

when individuals perform tasks better in the presence of others

Answer 20

social facilitation

Question 21

individuals who work together from different geographical locations and rely on communication technology to collaborate

Answer 21

virtual team

Question 22

group who manage their own daily duties under little to no supervision

Answer 22

self-managing team

Question 23

small group of workers who come together for a set amount of time to discuss and resolve specific issues

Answer 23

problem-solving team

Question 24

group of workers from different units with various areas of expertise to work on certain projects

Answer 24

cross-functional team

Question 25

extent to which team members rely on each other to complete work tasks

Answer 25

interdependence

Question 26

when each team member produces a piece of work independently of the others

Answer 26

pooled interdependence

Question 27

one team member completes a piece of work and passes it on to the next member for their input

Answer 27

sequential interdependence

Question 28

when team members work closely on a piece of work, consulting each other, providing advice, and exchanging information

Answer 28

reciprocal interdependence

Question 29

generating creative, spontaneous ideas from all members of a group without making any initial criticism or judgement of them

Answer 29

brainstorming

Question 30

structured way for team members to generate ideas and identify solutions

Answer 30

nominal group technique

Question 31

information is gathered from a group of respondents within an area of their expertise

Answer 31

delphi technique

Question 32

psychological phenomenon in which people in a cohesive group go along with the group consensus rather than offering their own opinions

Answer 32

groupthink