Team Working Theory Flashcards

1
Q

What is Christensen’s theory of theory of building?

A

Theory building begins with observation, description and measurement of the phenomena. This then is categorised to produce a theory.

Theory Building is people making sense of the world around them. A better name for it might be: MakingSense?. People look at the world around them, and talk with other people about what they see, trying to understand what is going on. They build a “theory” or a “model” about how things work.

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2
Q

What is the Tuckman team work theory?

A

Tuckman’s theory focuses on the way in which a team tackles a task from the initial formation of the team through to the completion of the project. The stages are forming, storming, norming and performing. Tuckman later added a fifth phase; Adjourning and Transforming to cover the finishing of a task.

In the forming stage the team acts as individuals and there is a lack of clarity around the purpose and roles. In the storming stage conflict arises as people begin to establish their places in the team. In the norming stage the level of consensus and agreement in the team increases. There is clarity about individual roles. The role of the leader is important in managing this. In the performing stage the group has a clear stagers and shared vision It can operate autonomously and resolve issues positively.

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3
Q

What is the Meredith Belbin team work theory?

A

Belbin believes that each of us possesses a pattern of behaviour that characterises one person’s behaviour in relationship to another in facilitating the progress of a team. Dr Meredith Belbin defines a team role as: “A tendency to behave, contribute and interrelate with others in a particular way.”

The nine Belbin team roles are: shaper, implementer, completer/finisher, co-ordinator, team worker, resource investigator, monitor-evaluator, specialist roles and plants role.

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4
Q

What is are De Bono’s 6 hats?

A

Six Thinking Hats is a system designed by Edward de Bono which describes a tool for group discussion and individual thinking involving six coloured hats.

The White Hat calls for information known or needed. “The facts, just the facts.”

The Yellow Hat symbolizes brightness and optimism. Under this hat you explore the positives and probe for value and benefit.

The Black Hat is judgment - the devil’s advocate or why something may not work. Spot the difficulties and dangers; where things might go wrong. Probably the most powerful and useful of the Hats but a problem if overused.

The Red Hat signifies feelings, hunches and intuition. When using this hat you can express emotions and feelings and share fears, likes, dislikes, loves, and hates.

The Green Hat focuses on creativity; the possibilities, alternatives, and new ideas. It’s an opportunity to express new concepts and new perceptions.

The Blue Hat is used to manage the thinking process. It’s the control mechanism that ensures the Six Thinking Hats® guidelines are observed.

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5
Q

What are the 5 components of emotional intelligence at work according to Goleman?

A
  • Self-awareness
  • Self-regulation
  • Motivation
  • Empathy
  • Social Skill
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