Emotional Intelligence 2 Flashcards
1
Q
What are the four quadrants of Goleman’s theory of Emotional Intelligence?
A
Self awareness: The ability to recognise and understand your needs, and emotions, and drive as well as effect on others.
Social awareness: The ability to understand the emotional makeup of other people. skill in treating people according yo their emotional reactions.
Self management: The ability to control or redirect disruptive impulses and moos, the propensity to suspend judgement - to think before acting.
Social skills: Proficiency in managing relationships and building networks and ability to find common ground and build rapport.
