Team and group behavior

Question 1

Stages of group development

Answer 1

Forming; what’s going on
Storming; who does this or that
Norming; how do we manage our differences
Performing; can we do this
Adjourning; what’s next

Question 2

The 5 stages of group development is based on what model?

Answer 2

Bruce Tuckman’s Model An American psychologist emphasizing the importance of each stage in teamwork.

Question 3

Which of the stages is like the first date and has lots of dependence on the leader

Answer 3

Forming

Question 4

Which stage does conflict and competition emerge

Answer 4

Storming

Question 5

Which stage works towards being a cohesive unit and which stage becomes a cohesive unit

Answer 5

Forming, Norming

Question 6

What is the danger of Norming

Answer 6

Groupthink; the norm overrides realistic appraisal( when people are deeply involved in cohesion)
Main symptoms
- Self Censorship; pressure for uniformity
- Illusion of morality; believe that the overall morality of the group prevails
- Illusion of invulnerability; the group overestimate itself creating invulnerable

Question 7

What is a form of group think

Answer 7

Abilene Paradox; a group collectively decides on a course of action that is different from the preference of any indiv. in the group. You know I don’t like fish but y’all take me to a sushi spot

Question 8

Difference btwn Group think and Abilene

Answer 8

For groupthink, the individual is unaware that the team’s decision is wrong or risky while for Abilene group members are aware.

Question 9

Another word for Group Polarization

Answer 9

Group Shift; tendency for the group to make more extreme decisions than indiv. working alone

Question 10

Reasons for group polarization

Answer 10

• When we have something in common we’re more comfortable with each other
• Diffused Responsibility; the group as a whole is to blame not me
  *Social comparison; i want to be accepted by my group
• We are better than this other group

Question 11

Ways to avoid groupthink

Answer 11

Open discussion
Subgroups
Devil’s advocate (someone with a diff. opinion)
Second-chance meetings

Question 12

Criticism of the five-stage model

Answer 12

Over generalization
Over simplification
Lack of external influence consideration
Failure to address failure

Question 13

The Punctuated-Equilibrium Model ?

Answer 13

characterizes deadline- oriented teams to avoid over working others

Question 14

Stages of PEM

Answer 14

Phase 1- decide a topic and stick to it
Transition- a burst of activity followed by inertia (do nothing)
Completion

Question 15

Difference between Teams and Groups

Answer 15

A team is a small no. of people with a common purpose, goals and who hold themselves accountable while a group is a collective of mutually independent individuals with sep. goals brought together to achieve something

Question 16

Team Effectiveness Model ?

Answer 16

Context; what’s the context? resources, trust, structure
work design
composition; who is our group, what is their personality and skills like. Size matters; fewer is better.
process

Question 17

Truth about reward

Answer 17

A team that starts with cooperative rewards can move to comp. rewards - high perf.
A team that starts with comp. (indiv.) rewards can’t move to cooperative

Question 18

Which group are faster at completing tasks and faster in problem solving

Answer 18

smaller, larger