Ch.7 Ebusiness and Ecommerce

Question 1

E commerce

Answer 1

Buying, selling, transferring, or exchanging goods and services through computer network including the internet.

Question 2

E business

Answer 2

In addition to buying and selling, it refers to servicing customers, collaborating with partners and performing transactions in an org.

Question 3

Ecommerce has different forms depending on what?

Answer 3

The degree of digitization; the level of how commerce has transitioned from physical to digital.

Question 4

Difference in traditional commerce and Ecommerce

Answer 4

For traditional both dimensions are physical and their org. are called Brick and mortar Org. While EC both dimensions are digital with coy called Virtual/ pure play org.

Question 5

Coys with a mix of physical and digital dimensions are called ?

Answer 5

Partial EC also called Clicks and mortar org. or Clicks and bricks.

Question 6

Types of EC

Answer 6

• Business to Consumer (B2C)
• Business to Business (B2B)
• Consumer to Consumer(C2C); ebay, facebook mktplace (auctions)
• Business to Employee(B2E); employee discounts
• E government; Can be Govt. to citizen or Govt. to business
• Mobile commerce; wireless env. using your phone to shop over the internet.
• Social commerce; social media
• Conversational commerce; online chatbox

Question 7

What type of EC is conceptually similar to B2B?

Answer 7

Govt. to Business(G2B)

Question 8

Major EC mechanism

Answer 8

• Auction; types - forward; the highest bidder wins and reverse auctions; the lowest price bedder wins (use of request for a quotation RFQ)
• Electronic Mktplace; associated with B2B EC
• Electronic Payment Mechanism

Question 9

What is the most common type of auction for large purchases

Answer 9

Reverse Auction

Question 10

What is Purchasing cards

Answer 10

Purchasing cards are the B2B equivalent of electronic credit cards (see Figure 7.2). In some countries, purchasing cards are the primary form of payment between companies. Unlike credit cards, where credit is provided for 30 days (for free) before payment is made to the merchant, payments made with purchasing cards are settled within a week.

Question 11

Benefits and Limitation of EC

Answer 11

easy and convinient
lack of univerally accepete security standards
in less developed countries accessing the web is expensive
EC is not secure

Question 12

Which EC is not large in volume but complex and why

Answer 12

B2C is complex bc there are lots of buyers from a relatively small mo. of sellers, B2B is large

Question 13

Diiferences in B2B and B2C

Answer 13

B2B complexities tend to be more business-related, whereas B2C complexities tend to be more technical and volume-related.

Question 14

E tailing

Answer 14

the direct sale of prod. and services through electronic storefront / e malls

Question 15

Long tail ?

Answer 15

The name given for selling large no. of unique items in small quantities

Question 16

Disintermediation

Answer 16

Elimination of intermediaries

Question 17

Fintech

Answer 17

is an industry composed of companies that use technology to compete in the marketplace with traditional financial institutions and intermediaries in the delivery of financial services

Question 18

Nodes

Answer 18

are computers that support blockchain network. Full keeps complete copy of blockchain ledger and Lightweight nodes downloads only a fraction.

Question 19

Micro grids

Answer 19

is a self-sufficient energy system that serves a discrete area, such as a college campus or a neighborhood.

Question 20

Issues in E tailing

Answer 20

Channel Conflict
Order Fulfillment
Personalised Pricing

Question 21

Models of B2B

Answer 21

• Sell side marketplaces; org. sell
• Buy side
• Electronic exchanges

Question 22

which of the model uses reverse auctionand which one uses forward auction

Answer 22

Buy side(group purchasing), sell side

Question 23

Public Exchange private Exc.

Answer 23

Pub. exchange also called e marketplace are independently owned by a third party connecting many sellers and buyers. while priavtre has 1 buyer and many sellers

Question 24

Types of Public Exchanges

Answer 24

Vertical- connect b& s in a given industry by consortium
Horizontal- connect b&s to many industries (used for MRO mat. maintainance, repairs&operating)
Functional - you can find a temp. office space in hours or months

Question 25

Cybersquatting

Answer 25

refers to the practice of registering or using domain names for the purpose of profiting from goodwill or a trademark that belongs to someone else