Systems thinking Flashcards
What is the Juran Trilogy?
The Juran Trilogy is a quality management framework developed by Joseph M. Juran. It consists of three key components.
- Quality planning
- Quality control
- Quality improvement
What are systems?
Systems are sets of interacting component parts that form an intricate whole, sharing a common purpose
What is adaptivity in the context of complex systems?
Adaptivity refers to the ability of a system to change and adjust in response to internal and external dynamics.
How does complexity arise in systems?
Complexity in systems arises due to interconnectivity between their component parts, leading to emergent behaviors and properties that are not easily predictable from the parts themselves.
What defines the health system according to the WHO?
The health system, according to the WHO, consists of all organizations, people, and actions whose primary intent is to promote, restore, or maintain health
What are the six building block components of a health system?
The six building block components of a health system include:
- Service delivery
- Health workforce
- Information systems
- Medical products, vaccines, and technologies
- Financing
- Leadership and governance
What are the goals of a health system?
The goals of a health system include improving health outcomes, achieving health equity, and ensuring efficient use of available resources.
What is the Donabedian Framework used for?
The Donabedian Framework is used to assess and improve the quality of healthcare services.
- Structure
- Process
- Outcome
Diagnosis in theatre
- Long waiting period for operation (elective and emergency)
- low theatre utilisation
- patients don’t turn up
- pre/post beds not available
- high cancellation rate
long waiting period for operation
●Low theatre use
●Insufficient resources
●Rebooking of the operations due to
cancellation
Patients don’t turn up
●Lack of transport
●Poor communication
Pre/post beds not available
●Beds allocated to emergency units
●Long length of stay
High cancellation rate
●Emergency prioritised over elective
●Consents not ready
●Patient not prepared for theatre
Low theatre utilisation
●Theatres not ready for the operation
●Delay in transporting patient to theatre
●Staff not available
●Lack of equipment and consumables
Design Thinking
An approach to understand and solve complex problems
it is rooted in people, place and process
it aims to unlock the insight and creative collaboration needed to generate innovation
