Systemic Approach to Business Analysis

Question 1

Name 4 possible techniques you could use to Investigate Business Situation

Answer 1

Interviews
Mind Maps
Process Modelling
SWOT analysis

Question 2

Name 3 possible techniques you could use to Analyse Stakeholders Views

Answer 2

Stakeholder analysis using Power/Interest Grid
Interviews with key stakeholders
CATWOE

Question 3

Name 2 possible techniques you could use to Build Conceptual Models

Answer 3

Business activity modelling

Discussions / Workshops with stakeholders

Question 4

Name 3 possible techniques you could use to Explore the Business Gap

Answer 4

Activity assessment
Business process modelling
POPIT model (4 elements that must work)

Question 5

Name 3 possible techniques you could use to Recommend Solution

Answer 5

Business process re-engineering
POPIT model (4 elements that must work)
Performance analysis