Business Analysis Practice Flashcards
What are the 3 levels of improvement?
1 - System Improvement
2 - Process Improvement
3 - Business Improvement
What type of improvement requires the highest level of sign off?
Business Improvement
What type of improvement requires the lowest level of sign off?
System Improvement
In what capacity is the Business Analyst likely to be working in during a Business Improvement?
Internal consultant within the organisation, assisting senior managers to improve business effectiveness by identifying and implementing a range of organisational changes
In what capacity is the Business Analyst likely to be working during a System Improvement?
Working with business users to improve the effectiveness of their business systems
What 4 elements need to work together in order to ensure the entire business system works effectively?
Organisation Information & Technology People Processes As per the Four-View model of a business system
What are the 5 steps of the Business Change Lifecycle?
Alignment Definition Design Implementation Realisation
What are the elements involved in the Systemic Approach to Business Analysis?
Investigate Business Situation Analyse Stakeholders Views Build Conceptual Models Explore the Business Gap Recommend Solution
What would be the desired outcome of Investigate Business Situation?
A view of the ‘as-is’ business situation
What would be the desired outcome of Build Conceptual Models?
A view of the ‘to-be’ business situation
What would be the desired outcome of Explore the Business Gap?
A set of potential actions
What would be the desired outcome of Recommend Solution?
The business case