Business Environment Analysis Flashcards
What are the elements of a SWOT analysis?
Strengths
Weaknesses
Opportunities
Threats
What elements of a SWOT analysis are Internal?
Strengths
Weaknesses
What elements of a SWOT analysis are External?
Opportunities
Threats
What 2 techniques provide information on the external opportunities & threats?
PESTLE
Five Forces
What 2 techniques provide information on the internal strengths and weaknesses?
Resource Audit
MOST
Name the 6 elements of PESTLE analysis
Political Economical Socio-cultural Technological Legal Environmental
What are the other 4 elements within the Five Forces model?
Threat of new entrants
Bargaining power of buyers
Bargaining power of suppliers
Threat of substitute products / services
What is the main element that all other elements interact with in the Five Forces model?
Competitive rivalry
What are the elements of MOST analysis?
Mission
Objectives
Strategy
Tactics
What are the elements of Resource Audit?
Physical Human Know-how Reputation Financial
What are the 2 elements that feed into organisational objectives?
Critical Success Factors (CSFs)
Key Performance Indicators (KPIs)
What is a Critical Success Factor?
Critical Success Factors are elements of an organisations performance that are key to its success
What is a Key Performance Indicator?
Key Performance Indicators are the measures that determine whether an organisation is satisfying its Critical Success Factors
Name 6 investigation techniques
Interviews Observation Questionnaires Workshops Focus Groups Document Analysis
Name 4 documentation techniques you could use to document your investigation
Mind Maps
Process Models (Swim Lanes)
Requirements List
Meeting Reports
