Supervision of Pol-Ch 1, The Supervisors Role Flashcards
Authors of book
- Nathan F Iannone- Ret. LAPD, professor at Fullerton Coll, Ca
- Marvin D Iannone- Ret. Chief at Beverly Hills, Asst Chief LAPD
- Jeff Bernstein- President, Bernstein and Assoc
Ret. Serg Miami Beach PD
who wrote first edition of Supervision of Police Personnel in 1970
Nathan Iannone
considered by many to be the bible of police supervision
Supervision of Police Personnel
In modern administrative terminology, management denotes the process of directing and controlling people and things so ____
organizational objectives can be accomplished
A worker’s _____ and _____is more strongly influenced here by his immediate superior than by any other factor in his environment.
performance and morale
people are responsible for production. The supervisor is responsible for the ____
people
Supervisor must develop the art of ______?
influencing others, coordinating their efforts and directing them to proper goals in such a way to obtain their obedience, confidence, respect and loyal cooperation
who made statement “Morale cannot be legislated or induced by logical argument; neither can it be bought for a price.”
Joseph Tiffin- Industrial Psychology
Supervisor should have a good working knowledge of the principal aspects of the job for which they are responsible. They must have a basic understanding of other scientific disciplines that contribute to the science of leadership
- psychology
- sociology
- anthropology
- scientific criminal invest.
supervisor should keep himself abreast of fundamental changes in ______ in order to be equipped to carry to his subordinates the info they need.
practices
techniques
procedures
Supervisor should prepare himself for this position by gaining a good working knowledge of the principles of ____, _____ and _____
organization, administration, management; know and understand principles of performance evaluation.
Under Organizational Knowledge, supervisor should prepare himself for position by gaining knowledge and understanding of the
policies, rules, procedures, practices, functions and objectives of his organization
Supervisor must understand the importance of the informal organization within the police dept. Why?
These groups and their leaders have influence in the department. These groups that operate without official authorization.
Volcker Commission emphasized the importance of understanding informal organizations in ___
“The Report of the National Commission on the Public Service.”
In supervisor day-to-day relationships with people, the supervisor is expected to function in following ways.
- Planner
- Personnel officer- assign subordinates as scientifically as possible for where they are best suited and most needed. “place round plugs in round holes”.
- trainer-
- Controller
- Decision maker and Communicator-
- As a leader